Project Management (PjM) Section 2: Project Work Planning
The second section, titled "Project Work Planning," specifically deals with the generation and evaluation of project schedules, plans, and strategies. Although the exact content of the exams may change over time and is not released by NCARB, the main categories of knowledge typically required for this section can be summarized as follows:
Subsection 1. Project Delivery Method: Understanding of different project delivery methods such as Design-Bid-Build, Design-Build, Integrated Project Delivery (IPD), and how they affect project planning.
Subsection 2. Developing a Project Plan: Familiarity with project planning methodologies and tools, including knowledge of project management software. Ability to generate a comprehensive project plan that includes all relevant aspects of the project, such as staffing, resources, deliverables, and deadlines.
Subsection 3. Project Scheduling: Ability to create and maintain a project schedule, understanding of scheduling methods such as Gantt charts, critical path method (CPM), and PERT charts. Understanding of project sequencing and dependencies, and how changes to the schedule can impact the overall project.
Subsection 4. Project Budgeting and Resource Management: Familiarity with estimating project costs, creating project budgets, and managing resources effectively. Understanding of how changes in the project plan can affect the project budget and resource allocation.
Subsection 5. Risk Management: Knowledge of how to identify and mitigate potential risks in project planning and execution. Ability to develop contingency plans and risk management strategies.
Subsection 6. Quality Control: Understanding of quality control processes and standards in architecture, and how they can be incorporated into project planning.
Subsection 7. Communication and Documentation: Knowledge of the types of documentation and communication required in project planning, including project reports, status updates, and formal communications with stakeholders.
Subsection 8. Understanding of Project Phases: Knowledge of the typical phases of an architectural project and the activities that occur in each phase, including initiation, planning, design, construction, and closing.
Subsection 9. Understanding of AIA Contract Documents: Familiarity with the different types of AIA contracts and how they relate to project work planning is essential. Some common ones include B101 (Standard Form of Agreement Between Owner and Architect), A201 (General Conditions of the Contract for Construction), B103 (Agreement Between Owner and Architect for a Large or Complex Project), and more.
This is a broad overview, and the exact knowledge required can vary. However, gaining a solid understanding in these areas should provide a strong foundation for the "Project Work Planning" section of the ARE PjM exam.
Subsection 1. Project Delivery Method:
Understanding of different project delivery methods such as Design-Bid-Build, Design-Build, Integrated Project Delivery (IPD), and how they affect project planning.
The subsection "Project Delivery Method" within the "Project Work Planning" section of the ARE Project Management (PjM) exam focuses on different ways architectural projects can be contracted and executed. Understanding these methods is crucial for architects because the chosen delivery method significantly influences the project timeline, budget, and the architect's role in the project.
Here are the most common project delivery methods and key concepts that you should understand for the exam:
1.1. Design-Bid-Build (DBB): This is the traditional project delivery method. The owner contracts separately with a design team (led by an architect or engineer) and a construction contractor. The design team prepares detailed drawings and specifications, which various contractors then bid on for the construction contract. This method is sequential and does not proceed to the next phase until the previous phase is completed.
1.2. Design-Build (DB): In this method, the owner contracts with a single entity to provide both design and construction services. This method is known for its potential for fast-tracking and integrated team collaboration, but it also shifts some design responsibilities that traditionally belong to the architect to the design-build entity.
1.3. Construction Manager as Adviser (CMA): In this method, the owner contracts with a construction manager during the design phase to work with the architect, offering advice on cost, schedule, and constructability. The owner contracts directly with separate entities for design and construction services.
1.4. Construction Manager as Constructor (CMc): Similar to CMA, but the construction manager also offers a guaranteed maximum price (GMP) and provides construction services, essentially serving as the general contractor.
1.5. Integrated Project Delivery (IPD): This method involves a contract between the owner, designer, and builder, sharing risk and reward in the project. The goal is to involve all stakeholders at early stages of the project to optimize project results, increase value to the owner, reduce waste, and maximize efficiency.
Understanding these project delivery methods includes knowing:
- The sequence of activities for each method
- The level of owner involvement required
- The potential advantages and disadvantages of each method
- The impact on risk distribution among parties
- How each method might affect the project's cost, schedule, and quality
- The roles and responsibilities of the architect, owner, contractor, and other parties in each method
Also, you should be familiar with the corresponding standard AIA contract documents used for each delivery method. For instance, for DBB, the common contracts are B101 and A101; for DB, they are A141 and B143; for CMA, they are B132 and A132, and so on. These documents outline the legal responsibilities and relationships between the involved parties.
These topics are generally covered in the ARE PjM exam to evaluate candidates' understanding of how different delivery methods impact project work planning and execution.
Subsection 1.1. Design-Bid-Build (DBB):
Design-Bid-Build (DBB) is the traditional project delivery method in the construction industry, including architecture. In this method, the owner, architect (or engineer), and the contractor are the three primary parties involved, each with a separate contract.
Here's how the Design-Bid-Build (DBB) method generally works:
1. Design Phase: The owner contracts with an architect (or engineer) to design the project. This design phase includes schematic design, design development, and the creation of construction documents. The architect's responsibility is to produce a complete and detailed set of construction documents which include drawings and specifications.
2. Bidding Phase: Once the design phase is complete, the project is put out to bid. Various contractors submit their proposals or bids to construct the project based on the design documents provided by the architect.
3. Build Phase: The owner then contracts with the lowest responsible bidder (usually), and the contractor builds the project based on the architect's design documents. The architect typically provides construction administration services, which include reviewing the progress of the work, answering contractor's questions, reviewing submittals, and certifying payments to the contractor.
Key elements of the Design-Bid-Build method:
- Separate Contracts: The owner holds separate contracts with both the architect and the contractor. The architect and contractor do not have a contractual relationship.
- Sequential Phases: The phases occur one after the other—design, then bid, then build. No construction can begin until the design is completed and a contractor has been selected.
- Defined Roles: The architect is responsible for the design of the project, and the contractor is responsible for the construction of the project as per the design. The owner's role is to fund the project and make critical decisions, while the architect serves as the owner's representative throughout the process.
- Lowest Bid Selection: The contractor is usually selected based on the lowest bid for the project. This can be a benefit for the owner in terms of cost savings, but it can also pose risks if the lowest bid leads to compromises in construction quality.
- Architect's Role in Construction: The architect observes the construction to ensure that the contractor's work is in accordance with the design documents, and provides clarifications and additional information when necessary.
In terms of contract documents in the DBB delivery method, the AIA documents B101 (Standard Form of Agreement Between Owner and Architect) and A101 (Standard Form of Agreement Between Owner and Contractor) are most commonly used.
The Design-Bid-Build project delivery method is a linear process where one task follows the completion of another with no overlap, making it relatively simple and straightforward. It's a well-established method, but it might not be the fastest or most cost-efficient for every project, which is why it's essential for architects to understand the alternatives as well.
Subsection 1.2. Design-Build (DB):
Design-Build (DB) is a project delivery method where the design and construction services are contracted by a single entity known as the design-build contractor. This approach is intended to streamline the construction process, allowing for improved coordination between design and construction phases and potentially faster project completion.
Here's how the Design-Build (DB) method typically works:
1. Design Phase: In the design phase, the owner contracts with a design-build entity. This entity, typically a contractor with design capabilities or a design firm with construction capabilities, is responsible for both designing the project and building it. The owner provides their project requirements, often in a performance specification format.
2. Build Phase: After the design phase is complete, the same entity (design-build contractor) moves forward into the construction phase. Because the design and construction are handled by the same entity, there is an inherent coordination between these two phases, leading to potential time and cost savings.
Key elements of the Design-Build method:
- Single Contract: Unlike in Design-Bid-Build, the owner has only one contract with the design-build entity. This single point of responsibility can simplify communication and coordination for the owner.
- Overlap of Design and Construction: In Design-Build, the design and construction phases can overlap, which could lead to a faster project delivery. This is sometimes referred to as "fast-tracking".
- Risk Management: The design-builder assumes more risk as they are responsible for both the design quality and construction performance. However, this can also provide the owner with more certainty regarding the project cost and schedule.
- Cost Savings: Through the integrated team approach, Design-Build can potentially realize cost savings through efficiencies in design and construction, and through the design-builder's ability to identify and resolve issues before construction begins.
- Reduced Owner Involvement: With a single point of contact, the owner may be less involved in the day-to-day coordination of design and construction, compared to Design-Bid-Build. However, clear communication and a comprehensive project brief are still crucial.
For Design-Build delivery, the commonly used AIA contract documents include A141 (Standard Form of Agreement Between Owner and Design-Builder) and B143 (Standard Form of Agreement Between Design-Builder and Architect).
Design-Build allows for a more fluid, integrated approach to construction projects, potentially saving time and reducing conflicts between separate design and construction entities. However, because design and construction responsibility is consolidated, selecting a capable and experienced design-build contractor is crucial to the project's success.
Subsection 1.3. Construction Manager as Adviser (CMA):
Construction Manager as Adviser (CMA) is a project delivery method where the owner contracts separately with a design architect and a construction manager (CM). The CM acts as a consultant to the owner throughout both the design and construction processes, providing valuable input on matters such as cost estimating, scheduling, constructability reviews, and more.
Here's how the Construction Manager as Adviser (CMA) method typically works:
1. Design Phase: Similar to the Design-Bid-Build method, the owner contracts with an architect for the design of the project. In addition, the owner also contracts with a construction manager (the adviser) during the design phase. The CM is involved from the early stages of the project, providing advice on cost, schedule, and constructability. This early involvement allows for a more informed design process.
2. Construction Phase: Once the design phase is complete, the project is put out to bid to various contractors. The CM assists the owner in reviewing bids and selecting a contractor. Once a contractor is chosen, the CM continues to act as an adviser throughout the construction phase, assisting in project management and administration but not performing the actual construction.
Key elements of the Construction Manager as Adviser method:
- Three Separate Contracts: The owner holds separate contracts with the architect, the CM, and the contractor. The CM and the architect do not have a contractual relationship, and the CM does not contract with the contractor.
- Early Involvement of CM: The CM is involved from the early stages of the project, providing advice on various aspects of the project. The intent is to prevent costly changes or corrections during construction by anticipating issues during the design phase.
- Advisory Role: The CM provides advice and consultation but does not perform the actual construction work. The CM assists in coordinating the project but does not have the authority to make decisions on behalf of the owner.
- Value Engineering and Cost Control: The CM can offer valuable input on cost estimating, value engineering, and cost control throughout the project, aiming to ensure that the owner receives the best value for their investment.
For the Construction Manager as Adviser delivery, the AIA contract document B132-2019 (Standard Form of Agreement Between Owner and Architect, Construction Manager as Adviser Edition) is commonly used, along with A132-2019 (Standard Form of Agreement Between Owner and Contractor, Construction Manager as Adviser Edition).
The Construction Manager as Adviser (CMA) method can provide the owner with expert advice throughout the project, potentially saving time and cost and ensuring a more efficiently run project. However, the effectiveness of this method largely depends on the experience and skills of the CM.
Subsection 1.4. Construction Manager as Constructor (CMc):
Construction Manager as Constructor (CMc), also known as Construction Manager at Risk (CMAR), is a project delivery method in which the owner contracts separately with a design architect and a construction manager (CM). The CM provides consultation during the design phase similar to the Construction Manager as Adviser (CMA) method. However, unlike CMA, in CMc the CM also provides construction services and is often contractually obligated to deliver the project within a Guaranteed Maximum Price (GMP).
Here's how the Construction Manager as Constructor (CMc) method typically works:
1. Design Phase: The owner contracts with an architect for the design of the project and separately contracts with a CM during the design phase. The CM acts as a consultant, providing advice on cost, schedule, and constructability, and helps the owner and architect make informed decisions during design development.
2. Construction Phase: Once the design phase is complete, the CM transitions from adviser to builder and begins the construction. Unlike the CMA method, in CMc the CM generally guarantees a maximum price and takes on the risk of exceeding that cost.
Key elements of the Construction Manager as Constructor method:
- Two Separate Contracts: The owner holds separate contracts with the architect and the CM. The architect and the CM do not have a contractual relationship.
- Early Involvement of CM: The CM is involved from the early stages of the project, which allows them to provide valuable input during design and planning to help prevent costly changes or corrections during construction.
- Guaranteed Maximum Price (GMP): The CM typically provides a GMP for the project based on the design documents and their understanding of the project, which puts the CM at risk for any cost overruns.
- CM's Dual Role: The CM plays both advisory and construction roles. They start as an adviser during the design phase and then become the constructor during the construction phase.
For the Construction Manager as Constructor delivery, the AIA contract document A133-2019 (Standard Form of Agreement Between Owner and Construction Manager as Constructor where the basis of payment is the Cost of the Work Plus a Fee with a Guaranteed Maximum Price) is commonly used.
The Construction Manager as Constructor (CMc) method allows for early input from the constructor on cost, scheduling, and constructability, which can lead to a more effective and efficient project delivery. However, this method requires a high level of trust in the CM, as they will be taking on a substantial amount of risk and responsibility.
Subsection 1.5. Integrated Project Delivery (IPD):
Integrated Project Delivery (IPD) is a project delivery method that emphasizes a collaborative approach to construction projects. This method aims to integrate people, systems, business structures, and practices into a process that collaboratively harnesses the talents and insights of all participants, optimizing project results, increasing value to the owner, reducing waste, and maximizing efficiency.
Here's how the Integrated Project Delivery (IPD) method typically works:
1. Early Phase: The owner, architect, and contractor (and often other key project participants such as engineers and key subcontractors) are involved from the early phases of the project. They form a multi-party agreement or a series of bilateral contracts to work together, sharing the risks and rewards of the project.
2. Design and Construction Phases: The team collaboratively manages the design and construction process, with decisions made collectively. By integrating the design and construction process and involving key players from the beginning, the IPD method can lead to a more efficient process and a higher-quality end result.
Key elements of the Integrated Project Delivery method:
- Collaborative Approach: IPD emphasizes collaboration among all key participants from the earliest phases of the project. This includes the owner, architect, contractor, and other key stakeholders, such as engineers and subcontractors.
- Shared Risk and Reward: All primary participants share the risks and rewards of the project. The aim is to align the interests of all parties to promote collaboration and discourage adversarial relationships.
- Multi-Party Contract or Series of Bilateral Contracts: IPD often involves a multi-party contract, which outlines the responsibilities and risks of all parties. Alternatively, a series of bilateral contracts can be used.
- Collective Decision-Making: Decisions are made collectively with the best interest of the project in mind, rather than the interests of individual parties. This shared decision-making process is intended to promote better project outcomes.
- Early Involvement of Key Participants: Key participants are involved from the earliest phases of the project, which allows for a more integrated approach to design and construction, potentially saving time and money, and leading to better project outcomes.
For Integrated Project Delivery, the AIA contract document A195-2008 (Standard Form of Agreement Between Owner and Contractor for Integrated Project Delivery) and B195-2008 (Standard Form of Agreement Between Owner and Architect for Integrated Project Delivery) are commonly used.
IPD represents a shift from the more traditional delivery methods, emphasizing collaboration, integration, and shared responsibility and risk. It requires a high level of trust and open communication among all participants, but can potentially lead to better project outcomes and increased efficiency.
Subsection 2. Developing a Project Plan:
Developing a Project Plan is a key component of the Project Management (PjM) division of the ARE. This subsection focuses on the ability of an architect to develop and maintain a project work plan, schedule, and budget. The ability to coordinate and integrate these elements is crucial for successful project management.
Here are the main aspects you should know:
2.1. Project Work Plan Development: A project work plan outlines the tasks, sequences, durations, milestones, and resources needed to complete a project from inception to closeout. It's essential to understand how to create a work plan that meets the project requirements and constraints such as time, cost, and scope.
2.2. Project Scheduling: Understand different scheduling techniques such as Gantt charts, critical path method (CPM), and PERT charts. This includes understanding how to develop, analyze, and update a project schedule.
2.3. Project Budgeting: Understand how to prepare and manage a project budget, and how to balance quality, cost, and time constraints. This also includes understanding how to estimate costs and resources, manage project financials, and deal with changes that impact the budget.
2.4. Resource Allocation: Learn how to allocate resources efficiently across different tasks and phases of a project, and how to adjust allocations based on project progress and changes.
2.5. Quality Management: Understand the principles of quality management and how they apply to architecture, such as setting standards, quality control and quality assurance, and continuous improvement.
2.6. Risk Management: Know how to identify potential risks in a project, how to analyze their potential impact, and how to plan responses to these risks.
2.7. Change Management: Understand the processes for managing changes to the project scope, schedule, or budget, and how to handle change requests from various stakeholders.
2.8. Communication and Documentation: Learn how to maintain clear and effective communication with project stakeholders, and how to manage and organize project documentation. This includes understanding how to use various types of project reports and how to keep stakeholders informed about project progress.
2.9. Project Closeout: Understand the process for closing out a project, including finalizing all tasks, closing out contracts, performing post-occupancy evaluations, and handing over the completed project to the owner.
Each of these elements requires knowledge of various tools, techniques, and best practices, as well as understanding how to coordinate and integrate them into a comprehensive project management plan. A good project manager will be able to adapt these elements to the specific needs of each project and manage them effectively throughout the project lifecycle.
Subsection 2.1. Project Work Plan Development:
A Project Work Plan is a detailed document that defines how a project will be carried out, monitoring progress, and communicating among stakeholders. The plan is developed to help guide both project execution and project control, which are essential for a project's success.
Key elements of a Project Work Plan development include:
1. Project Scope: Clearly define the project's scope, including the project's objectives, deliverables, and boundaries. This should also define what is not included in the project to avoid scope creep.
2. Tasks and Activities: Identify all tasks and activities that need to be accomplished in the project. This should include every step necessary to design, document, and deliver the project.
3. Sequencing: Determine the order of tasks, which tasks can happen concurrently, and which tasks are dependent on others. This sequencing forms the basis of the project schedule.
4. Resources: Identify what resources (people, equipment, materials) are needed for each task. This can include both internal resources, such as staff and equipment, and external resources, such as consultants, contractors, and suppliers.
5. Timeframe: Determine the amount of time each task will take, along with the overall project timeline. This also includes identifying any milestones or critical dates.
6. Roles and Responsibilities: Assign a responsible party or parties to each task. This helps ensure accountability for each aspect of the project.
7. Risk Management: Identify potential risks and develop strategies to mitigate those risks. This can include risks related to project scope, schedule, budget, quality, safety, and more.
8. Communication Plan: Determine how information will be communicated throughout the project. This includes who needs to be informed, what information they need, and how and when they will be informed.
9. Quality Management Plan: Identify the quality standards that the project will adhere to, and how those standards will be achieved and monitored.
10. Change Management Plan: Outline how changes will be managed and controlled during the project. This includes how changes will be identified, evaluated, decided upon, and implemented.
By having a detailed and comprehensive Project Work Plan in place, the project team can work together more efficiently, reducing risks and ensuring that the project is completed on time and within budget. For the ARE Practice Management Exam, you need to understand how to develop a project work plan and how it is used to guide project management.
Subsection 2.2. Project Scheduling:
Project scheduling is a critical component of project management that outlines all the tasks that need to be completed for a project, the order in which they'll be performed, the resources needed to perform them, and the timeline for each task.
Key elements of project scheduling include:
1. Task Identification: This involves breaking down the project into individual tasks. Every step necessary to complete the project from start to finish should be identified.
2. Task Sequencing: Once tasks are identified, they need to be sequenced correctly. Some tasks can be done simultaneously while others cannot start until a previous task is completed. Understanding these relationships is crucial for developing an effective schedule.
3. Duration Estimation: Each task must have an estimated duration. This is often based on past experience, resources assigned, or industry standards.
4. Assigning Resources: Determine which resources (personnel, equipment, materials) will be needed for each task.
5. Developing the Schedule: With all the above information, a project schedule can be developed. This can be done using various methods such as Gantt charts, critical path method (CPM), or Program Evaluation and Review Technique (PERT). These tools can help visually represent the timeline of the project, the dependencies between tasks, and the critical path.
6. Critical Path Analysis: The critical path is the sequence of tasks that must be completed on time for the project to finish on the scheduled completion date. Any delay in critical path tasks delays the project. Understanding and monitoring the critical path is a key part of project scheduling.
7. Monitoring and Adjusting the Schedule: Once the project is underway, the schedule must be monitored and updated regularly to reflect actual progress. If tasks are running late or resources are unavailable, the schedule may need to be adjusted.
8. Milestones: Milestones are specific points along a project timeline that indicate important achievements such as the completion of a project phase. They serve as a way to monitor progress towards major deliverables.
Remember that a project schedule is not set in stone. It is a living document that should be updated and adjusted as the project progresses and as changes occur. Effective project scheduling can help ensure that a project is completed on time, within budget, and according to specifications. Understanding how to develop, interpret, and manage a project schedule is a critical skill for the ARE Project Management Exam.
Subsection 2.3. Project Budgeting:
Project Budgeting is a process where the total estimated cost of a project is divided across the different tasks or work packages in a planned and structured manner. It involves estimating the cost of resources, materials, labor, and other expenses associated with the project and aligning these costs with the project's timeline.
Key elements of project budgeting include:
1. Cost Estimating: This involves estimating the costs for all components of the project, such as labor, materials, equipment, licenses, permits, overhead, and contingency. Different methods of cost estimation can be used depending on the stage and complexity of the project, such as square foot estimates, unit cost estimates, and detailed estimates.
2. Resource Allocation: Resources should be allocated based on the tasks outlined in the project plan. The type and quantity of resources required for each task should be identified, and the associated costs should be estimated.
3. Budget Baseline: Once all costs have been estimated, they can be aggregated to form the project budget. This budget serves as a baseline for monitoring and controlling project costs.
4. Cash Flow Projection: This involves scheduling when the estimated costs will occur to forecast the cash flow requirements of the project. This can be important for managing the financial aspects of the project, such as when to invoice clients or when payments to contractors are due.
5. Contingency Planning: Given that most projects encounter some level of uncertainty and risk, it's important to include a contingency allowance in the budget. This is a sum of money set aside to cover unexpected costs that arise during project execution.
6. Cost Control: This involves monitoring the project's progress and updating the budget as the project progresses. Cost control techniques help to compare actual spend against the budget, understand variances, and make necessary adjustments.
7. Change Management: Changes are a common part of any project and can significantly impact the project budget. Therefore, it's important to have a process in place for managing changes to the project that affect the budget.
A well-prepared and well-managed budget is crucial for the successful completion of any project. It helps to ensure that the project is financially viable, provides a means to measure financial performance, and enables informed decisions to be made about the project based on financial considerations. For the ARE Practice Management Exam, understanding how to develop and manage a project budget is a key competency.
Subsection 2.4. Resource Allocation:
Resource allocation in project management involves assigning the available resources in an economic way to the different tasks and activities defined in the project plan. Resources can include personnel, equipment, materials, technology, and facilities, among others.
Key elements of resource allocation include:
1. Identifying Required Resources: The first step in resource allocation is determining what resources are needed for each task or activity in the project. This can be derived from the project plan and the tasks identified therein.
2. Resource Estimation: Once the resources required are identified, an estimate of the quantity of each resource needed must be made. This involves determining how much time, personnel, equipment, or material is necessary to complete each task.
3. Scheduling: After the required resources have been estimated, the next step is scheduling when each resource will be needed based on the project schedule. This ensures that resources are available when needed and are utilized efficiently.
4. Assigning Resources: After scheduling, resources are assigned to tasks. Each task should have resources assigned to it, whether it be personnel to do the work, equipment to be used, or materials to be consumed.
5. Monitoring and Adjusting: As the project progresses, the actual usage of resources should be monitored against the planned allocation. If necessary, adjustments should be made to ensure that resources are being used efficiently and that the project remains on schedule.
6. Dealing with Resource Conflicts: There may be instances where there are not enough resources available to meet the needs of all tasks, or there may be conflicts in resource scheduling. These conflicts need to be managed, and decisions need to be made about resource allocation priorities.
7. Resource Leveling: This is a technique used in project management to balance the demand for resources with the available supply. It involves rescheduling tasks that have flexibility in their schedule requirements (i.e., tasks that can be delayed without delaying the project) to times when resources are available.
Effective resource allocation helps in ensuring that all resources are used efficiently and effectively, avoiding waste and helping to ensure that the project is completed on time and within budget. For the ARE Practice Management Exam, understanding how to plan for and manage resource allocation is a key competency.
Subsection 2.5. Quality Management:
Quality management in project management is a systematic process that ensures that the project will create the intended output - whether it be a building, service, or result - to the required standard. It involves the coordination of quality planning, quality assurance, and quality control to prevent mistakes and avoid problems when delivering solutions or services to clients.
Key elements of quality management include:
1. Quality Planning: This involves identifying which quality standards are relevant to the project and determining how to satisfy them. It's important to align with the client's expectations, legal requirements, and industry best practices. Quality objectives should be measurable and defined upfront.
2. Quality Assurance: Quality assurance is the process of periodically checking to see if the project is following its quality plan and its processes are functioning correctly. It's about ensuring the project will satisfy the stated or implied quality standards. Tools for quality assurance could include audits, peer reviews, and process checklists.
3. Quality Control: This involves monitoring the project results to ensure they meet the specified quality standards. It focuses on the output of the project and can involve a wide range of activities, from reviewing deliverables, conducting tests, performing inspections, or any other applicable approach to verify that output meets the requirements.
4. Continuous Improvement: As part of the quality management, the project should include a process for continuous improvement. This could be through post-project reviews, lessons learned, and applying changes to improve quality performance on future projects.
5. Manage Quality Risks: Quality risks are potential issues that could affect the project's ability to meet the quality objectives. Identifying, assessing, and controlling these risks is a critical part of quality management.
6. Documentation: Maintaining thorough and appropriate documentation is vital. It helps demonstrate compliance with agreed-upon quality standards and provides evidence in case of disputes. Documentation should be easily accessible and regularly updated.
For the ARE Practice Management Exam, you should understand how quality management is an integral part of project management, and how quality planning, assurance, and control measures help ensure that a project satisfies the required quality standards. It's about doing the project right (efficiency) and doing the right project (effectiveness).
Subsection 2.6. Risk Management:
Risk Management in the context of project management involves identifying, analyzing, and responding to project risks. It includes maximizing the probability and consequences of positive events and minimizing the probability and consequences of adverse events to project objectives.
Key elements of risk management include:
1. Risk Identification: This is the first step in the risk management process. It involves identifying potential risks that could negatively impact the project. This can be done through a variety of techniques, including brainstorming sessions, expert interviews, checklists, and historical data analysis.
2. Risk Analysis: Once risks have been identified, they need to be analyzed to assess their potential impact on the project. This often involves estimating the probability of the risk occurring and the potential consequences if it does. Risks can be categorized as low, medium, or high impact and probability.
3. Risk Response Planning: After analyzing the risks, the next step is to develop strategies for dealing with them. These strategies can include avoiding the risk, transferring the risk to another party (such as through insurance), mitigating the risk (reducing the probability or impact), or accepting the risk.
4. Risk Monitoring and Control: This involves tracking identified risks, monitoring residual risks, identifying new risks, executing risk response plans, and evaluating their effectiveness throughout the project life cycle. It is important to revisit and revise risk management plans as the project progresses and new risks are identified.
5. Risk Register: A risk register is a document that keeps track of all the identified risks, their analysis, and plans for dealing with them. It is a key component of the risk management plan and should be updated regularly.
6. Communication: Effective communication about risks is key to successful risk management. All stakeholders should be aware of the project's key risks, their potential impact, and plans for handling them.
For the ARE Practice Management Exam, understanding risk management is crucial. It not only deals with potential negative outcomes but also positive ones, where an identified opportunity could be acted upon to bring added value to the project. The objective is to increase the likelihood and impact of positive risks (opportunities) and decrease the likelihood and impact of negative risks (threats).
Subsection 2.7. Change Management:
Change Management, in the context of project management, involves managing any alterations to the project scope, schedule, or budget. These changes may be requested by stakeholders, or they may arise due to unforeseen circumstances during the execution of the project.
Key elements of change management include:
1. Change Identification: The first step in change management is identifying the need for a change. This can come from different sources, such as project team members, stakeholders, clients, or as a result of risk events.
2. Change Analysis: Once a change is identified, it's essential to analyze the impact of the change on the project. This analysis should cover the impact on project scope, schedule, budget, quality, and risks. This step helps in making an informed decision about whether to proceed with the change or not.
3. Change Approval: Changes should be approved by a predefined authority before they're implemented. This could be the project manager, a change control board, or the client, depending on the project's governance structure and the nature of the change.
4. Change Implementation: Once a change is approved, it must be implemented. This could involve updating project plans, adjusting resource allocations, renegotiating contracts, or other activities, depending on the nature of the change.
5. Monitoring and Control: After a change is implemented, it's important to monitor the effects of the change and adjust as necessary. This may require updates to the project baseline and additional communication with stakeholders.
6. Documentation: All changes and the decisions surrounding them should be documented. This includes the initial change request, the impact analysis, the decision, and any relevant updates to project plans. Documentation helps maintain transparency and provides a record for future reference.
For the ARE Practice Management Exam, understanding change management is important. Projects are rarely executed exactly as planned, and changes are often necessary. Having an effective change management process helps ensure that changes are handled in a controlled and systematic manner, minimizing the potential for negative impacts on the project's success.
Subsection 2.8. Communication and Documentation:
Communication and Documentation in project management involve the effective exchange of project information and maintaining a record of all project-related data and information. Good communication helps keep everyone aligned and informed, while proper documentation provides a historical record and can be referred to if disputes arise.
Key elements of communication and documentation include:
1. Communication Planning: This involves determining who needs what information, when they will need it, and how it will be given to them. A good communication plan includes stakeholder analysis to understand their communication needs, a matrix of communication methods (meetings, emails, reports), and a schedule for communication activities.
2. Information Distribution: This involves ensuring that information is promptly and accurately circulated to team members and stakeholders according to the communication plan. It can include status reports, project meetings, emails, or any other means defined in the communication plan.
3. Communication Control: This involves managing and controlling communication throughout the entire project life cycle. It ensures that the information needs of the project stakeholders are met and that communication is effective and efficient.
4. Documentation: This involves creating a system for maintaining a record of all project-related data and information. This includes project plans, change requests, meeting minutes, status reports, contracts, and more. Documentation should be easily accessible, regularly updated, and stored in a secure location.
5. Record Management: This includes storing, retrieving, and disposing of project records. All important documentation, from design records, contracts, to correspondence, should be kept for future reference, audits, or in case of legal disputes.
6. Performance Reporting: This involves collecting and disseminating performance information, which includes status reporting, progress measurement, and forecasting. This provides stakeholders with information about how resources are being used to achieve project objectives.
For the ARE Practice Management Exam, you should understand the role of communication and documentation in the project management process. Effective communication ensures that everyone is on the same page, reduces misunderstandings, and helps the project run smoothly. Proper documentation, on the other hand, provides a crucial historical record that can be referred to throughout the project and after its completion.
Subsection 2.9. Project Closeout:
Project Closeout is the final phase of a project and it signifies the formal completion of all project activities and responsibilities. This is the stage where all remaining tasks are completed, deliverables are formally accepted, lessons are learned, and resources are released back to their functional units or businesses.
Key elements of project closeout include:
1. Completion of Work: The first step in project closeout is ensuring that all project work, including any last-minute changes or additions, has been completed satisfactorily according to the project plan.
2. Final Deliverables Acceptance: Final deliverables should be reviewed and formally accepted by the appropriate stakeholders. This usually involves some form of sign-off to officially indicate acceptance.
3. Financial Closeout: This involves ensuring that all bills have been paid, all receivables have been collected, and the financial records of the project are in order. Any remaining contracts should be closed, and final reports on project cost performance should be prepared.
4. Performance Review: Project closeout is an ideal time to review overall project performance. This includes evaluating the project's success in meeting its objectives, comparing planned versus actual performance, and documenting lessons learned for future projects.
5. Resource Release: Once all project tasks are completed, resources, including personnel, equipment, and facilities, can be released from the project. This allows these resources to be allocated to new projects.
6. Project Documentation Archival: All project documentation should be finalized, organized, and archived for future reference. This includes design documents, contracts, change requests, financial records, communication records, and more.
7. Project Closeout Report: A project closeout report is typically prepared, summarizing the project, its successes and challenges, the effectiveness of project management, the performance of team members, and lessons learned.
For the ARE Practice Management Exam, you should understand the importance of properly closing a project. A well-managed project closeout phase helps to ensure that the project is wrapped up neatly, with all loose ends tied up, and important learnings are captured for future projects. The closeout phase is also critical to stakeholder satisfaction and the reputation of the organization or team.
Subsection 3. Project Scheduling:
The "Project Scheduling" subsection of the ARE Project Management (PjM) exam tests your understanding of the tools, techniques, and principles used to develop, monitor, and manage a project schedule. The project schedule is a vital part of project management as it helps determine the sequence of tasks, identify dependencies, allocate resources, and establish deadlines.
Key knowledge areas you need to understand for this section include:
3.1. Critical Path Method (CPM): This is a step-by-step project management technique for process planning that defines critical and non-critical tasks with the goal of preventing time-frame problems and process bottlenecks.
3.2. Gantt Charts: These are visual representations of a project schedule, where tasks are displayed against time. They allow for an easy understanding of the project timeline, task order, and overlapping tasks.
3.3. Work Breakdown Structure (WBS): A WBS breaks down the project into smaller, manageable chunks (or tasks). It's a hierarchical decomposition of the total scope of work to be carried out by the project team.
3.4. Precedence Diagramming Method (PDM): This is a visual representation technique which is used to prepare the project schedule network diagrams. It helps to understand the sequence of project activities and their dependencies.
3.5. Resource Leveling: This is a technique in project management that involves smoothing out the allocation of resources (like manpower, materials, equipment, and the like) so that they can be used more efficiently.
3.6. Schedule Compression Techniques: These are strategies to shorten the project schedule without changing project scope, and include techniques like crashing (adding resources to activities to finish faster) and fast tracking (performing more tasks in parallel).
3.7. Understanding of Float/Slack: Float or slack time in the schedule is the amount of time that a task can be delayed without causing a delay to subsequent tasks or the project completion date.
3.8. Progress Monitoring and Updates: This involves regularly checking the status of tasks, updating the project schedule, and making adjustments as needed to keep the project on track.
3.9. Use of Project Management Software: Knowledge of software like Microsoft Project, Primavera, or any other project management software can be beneficial as they offer a more efficient way to create, manage, and modify project schedules.
For the ARE PjM exam, you'll need to demonstrate your understanding of how these tools and techniques are applied in the architectural context to ensure that projects are delivered on time and within budget.
Subsection 3.1. Critical Path Method (CPM):
The Critical Path Method (CPM) is a step-by-step project management technique used for planning that defines critical (essential) and non-critical (non-essential) tasks to prevent timeframe problems and process bottlenecks. It's a fundamental technique used to create project schedules.
Key elements of the Critical Path Method include:
1. Activity List: The first step in CPM is to list all the tasks or activities that are required to complete the project. These activities should be specific, measurable, and defined at a granular level.
2. Activity Duration Estimation: For each activity, an estimate of the time required to complete the task is determined. These estimates are usually based on past experience, knowledge of the work involved, or industry standards.
3. Dependencies Identification: Dependencies between tasks are identified. Some tasks can't start until a previous one is finished. These are known as sequential or dependent tasks. Others can occur simultaneously or independently.
4. Network Diagram: Using the activity list, duration estimates, and dependencies, a network diagram is drawn. This shows the sequence of activities and their dependencies. The critical path is the longest sequence of tasks in the diagram, from start to end.
5. Critical Path Calculation: The critical path is calculated by adding up the duration of all tasks in each sequence from start to finish. The sequence with the longest duration is the critical path. Activities on this path are "critical activities," and any delay in these activities will delay the entire project.
6. Float Calculation: Float, also known as slack, is calculated for all activities not on the critical path. Float is the amount of time that you can delay a task without delaying the project. More float means the task is less critical.
7. Monitoring and Controlling: The project schedule is monitored, and the critical path is controlled throughout the project. If something changes, the critical path may change and the project schedule will need to be updated.
For the ARE Practice Management Exam, understanding the Critical Path Method is essential, as it's the most commonly used technique for creating project schedules in project management. It's particularly useful for complex projects with many interdependent activities, where effectively managing time and resources is crucial.
Subsection 3.2. Gantt Charts:
A Gantt Chart is a horizontal bar chart that is commonly used in project management to illustrate a project schedule. It visually presents the project tasks plotted against time. Named after its inventor, Henry Gantt, who created it in the early 20th century, Gantt charts have become a staple tool in project planning and scheduling.
Key elements of a Gantt Chart include:
1. Tasks: Tasks are the basic building blocks of a Gantt chart. They are the activities or steps that need to be completed as part of the project. Tasks are typically listed down the vertical axis of the chart.
2. Timeline: The timeline is spread across the horizontal axis of the chart. It can span days, weeks, months, or even years, depending on the duration of the project.
3. Bars: Each task is represented by a horizontal bar spanning from its planned start date to its projected end date. The length of the bar represents the duration of the task.
4. Dependencies: Tasks are often related in a way that one task cannot start until another is completed. These relationships are shown by connecting the bars with arrows, showing the sequence and dependencies of tasks.
5. Progress: The Gantt chart can be updated to track the progress of each task. This is typically done by shading in the portion of the task's bar that represents the proportion of the task that has been completed.
6. Milestones: These are significant events or stages in the project that are marked on the Gantt chart. They help track important dates and deadlines.
7. Resources: Some Gantt charts also indicate which resources (e.g., people, equipment) are assigned to each task.
For the ARE Practice Management Exam, understanding the structure and use of Gantt Charts is important. They are a widely used tool in architectural project management because they provide a clear visualization of the schedule, helping to coordinate tasks, track progress, and communicate the project timeline with the team and stakeholders.
Subsection 3.3. Work Breakdown Structure (WBS):
A Work Breakdown Structure (WBS) is a key project management tool used in the planning phase to represent the scope of project work in a hierarchical structure. It breaks down the project into smaller, more manageable components, starting from the highest level objectives down to the individual tasks required to complete the project.
Key elements of a Work Breakdown Structure include:
1. Project Deliverable: At the top of the WBS is the final deliverable or project completion. This is the ultimate goal that the project is set to achieve.
2. Work Packages: The project deliverable is broken down into major components or sub-deliverables, often referred to as work packages. These work packages are then further broken down into sub-work packages or tasks, depending on the complexity of the project.
3. Tasks: Tasks are the lowest level of the WBS and are the smallest unit of work that can be scheduled, cost estimated, and monitored. These tasks should be clearly defined, distinct, and include a clear set of instructions so they can be accomplished independently of other tasks.
4. Hierarchy: The WBS represents a hierarchical decomposition of the project work into tasks. Each descending level represents an increasingly detailed definition of the project work.
5. WBS Dictionary: Accompanying the WBS is often a WBS Dictionary. This document provides more detailed descriptions of the work packages and tasks within the WBS, including the work to be done, the resources needed, milestones, and any other relevant information.
Remember, the WBS does not account for any temporal element - it does not depict project tasks in the order in which they'll be executed. Instead, it is used to define and group the project’s scope into manageable chunks. In conjunction with other tools like the Gantt Chart and the Critical Path Method, the WBS helps in effective project scheduling.
For the ARE Practice Management Exam, understanding the concept of a Work Breakdown Structure is important as it forms the basis of project planning, scheduling, budgeting, and resource allocation.
Subsection 3.4. Precedence Diagramming Method (PDM):
The Precedence Diagramming Method (PDM) is a visual representation technique used in project management to schedule a project's activities. It's a method of constructing a project schedule network diagram that uses nodes (boxes) to represent activities and connects them with arrows that show the dependencies between tasks. This technique is often used in conjunction with the Critical Path Method (CPM) to determine the critical path of a project.
Key elements of the Precedence Diagramming Method include:
1. Nodes: In PDM, nodes (or boxes) represent the activities or tasks in the project. Each node should represent a clear, distinct task that forms part of the project work.
2. Arrows: Arrows represent the dependencies between tasks. They connect the nodes and show the sequence of activities.
3. Dependencies: There are four types of dependencies that can exist between tasks, and these are important in PDM:
- Finish-to-Start (FS): The most common dependency type where Task B can't start until Task A is finished.
- Start-to-Start (SS): Task B can't start until Task A has started.
- Finish-to-Finish (FF): Task B can't finish until Task A has finished.
- Start-to-Finish (SF): Task B can't finish until Task A has started, which is the least common type.
4. Lead and Lag Time: Lead time is an acceleration of the successor activity. If you can start the successor activity before the predecessor finishes, it's called lead time. Lag time, on the other hand, is a delay in the successor activity. If you must wait for a certain amount of time between the predecessor and successor activities, it's called lag time.
5. Critical Path: The critical path in a PDM is the longest path from the start to the finish of the project, considering all dependencies, and it defines the shortest time in which the project can be completed.
For the ARE Practice Management Exam, understanding the Precedence Diagramming Method is important as it is a key tool for project scheduling and helps to visualize the relationships and dependencies between tasks. It is also essential in determining the critical path of a project, which is fundamental to project management.
Subsection 3.5. Resource Leveling:
Resource leveling is a technique in project management used to resolve potential resource conflicts by ensuring that project work is aligned with resource availability. It is employed when resources have been over-allocated, for instance, when a person, piece of equipment, or other resource is supposed to perform multiple tasks simultaneously across various activities in a project.
Key elements of Resource Leveling include:
1. Resource Allocation: The process of assigning resources to activities in a project is the initial step before resource leveling. This forms the basis for understanding where conflicts or over-allocations may exist.
2. Over-allocation: Over-allocation occurs when a resource has been scheduled to perform more tasks at one time than is feasible. Identifying these over-allocations is the first step in resource leveling.
3. Rescheduling: Resource leveling involves adjusting the project schedule to align with resource availability. This often involves delaying non-critical tasks (tasks that have slack time or float) to a time when the over-allocated resource is available.
4. Critical Path: The critical path of the project may be affected by resource leveling, potentially extending the project's duration. Therefore, project managers need to balance resource leveling with the project timeline and deadlines.
5. Monitoring and Adjusting: Resource leveling is not a one-time task. It is ongoing throughout the project as schedules change and as more is understood about resource availability and task durations.
For the ARE Practice Management Exam, understanding the concept of Resource Leveling is important as it forms a key part of project scheduling and management. It ensures that resources are effectively utilized, conflicts are minimized, and that the project work flows smoothly.
Subsection 3.6. Schedule Compression Techniques:
Schedule compression techniques are methods used in project management to shorten the project schedule without reducing the project scope in order to meet schedule constraints, predetermined deadlines, or other targets. There are two primary techniques used for schedule compression: crashing and fast tracking.
1. Crashing: This involves adding additional resources to activities to finish them more quickly. While this can speed up the completion of activities, it often leads to increased costs because more labor, equipment, or materials might be needed. The effectiveness of crashing can also be limited, as throwing more resources at a task doesn’t always lead to proportional decreases in time due to potential inefficiencies or the law of diminishing returns.
2. Fast Tracking: This involves performing more activities in parallel. It might involve starting a task before its predecessor is completely finished in order to overlap activities that were originally planned to run sequentially. While this can save time, it often increases risk and may result in rework if the tasks are truly dependent on one another.
Key elements to consider when applying these techniques include:
- Critical Path: Schedule compression techniques are generally applied to activities on the critical path of the project schedule, as these are the activities that determine the end date of the project.
- Risk Assessment: Both crashing and fast tracking can introduce risks into the project. For example, adding resources (crashing) can lead to increased costs and potential inefficiencies, and doing tasks in parallel (fast tracking) can increase risk and might lead to rework if tasks are not truly independent. Therefore, a risk assessment should be conducted before applying these techniques.
- Trade-offs: Schedule compression often involves trade-offs, typically regarding cost, time, risk, and scope. The project manager should evaluate these trade-offs and communicate them to stakeholders when deciding to apply schedule compression techniques.
For the ARE Practice Management Exam, understanding the concept of Schedule Compression Techniques is important as it's a critical tool for managing project schedules and ensuring projects are delivered on time. It's essential to understand when and how to apply these techniques, as well as the potential risks and trade-offs involved.
Subsection 3.7. Understanding of Float/Slack:
Float, also known as slack, is a concept used in project management that refers to the amount of time that you can delay a task without causing a delay to subsequent tasks or the project completion date. Float is a measure of schedule flexibility and can be critical when managing potential project delays or resource reallocations.
Key elements of understanding float/slack include:
1. Total Float: This is the total amount of time that you can delay a task without delaying the project. More total float means the schedule is more flexible.
2. Free Float: This is the amount of time you can delay a task without delaying the next task. If a task uses up its free float, the next task's total float and the project's completion date may be affected.
3. Critical Path: The critical path in a project schedule is the longest sequence of tasks. If a task is on the critical path, its total float is zero. This means that any delay in a critical task will delay the project's completion date.
4. Project Scheduling Tools: Project scheduling tools such as Gantt charts or network diagrams (like the Critical Path Method, or CPM) can be used to calculate the float of tasks. By identifying the earliest and latest start and finish times, you can determine the total and free float for each task.
5. Risk Management: Understanding float is important in managing schedule risks. Tasks with low or zero float are higher risk as they have little to no room for delay. These tasks should be closely monitored and managed.
For the ARE Practice Management Exam, understanding the concept of float/slack is critical, as it forms a key part of project scheduling and management. Being able to calculate and manage float can help to ensure that projects are delivered on time, even when delays or issues arise. It also enables better resource management and can support decision-making around schedule changes or trade-offs.
Subsection 3.8. Progress Monitoring and Updates:
Progress monitoring and updates are crucial elements of project management, as they help ensure that a project is on track to meet its schedule, budget, and quality goals. They involve tracking, reviewing, and regulating the progress of a project to meet performance objectives defined in the project management plan.
Key elements of progress monitoring and updates include:
1. Monitoring Tools: Project managers use various tools to monitor progress, such as Gantt charts, critical path method (CPM) schedules, project management software, and more. These tools can help track actual progress against planned progress and can identify areas where the project is off track.
2. Schedule Updates: Regular schedule updates are crucial for accurate progress monitoring. These updates should reflect actual start and finish dates, remaining durations for ongoing tasks, and revised estimates for unstarted tasks.
3. Status Reporting: Regular project status reports provide a snapshot of where the project stands at a given time. These reports typically include information on completed tasks, tasks in progress, upcoming tasks, project milestones, issues, risks, and more.
4. Change Control: Any changes to the project schedule need to be controlled and managed to avoid scope creep and maintain project objectives. Any necessary changes identified during progress monitoring should go through a formal change control process.
5. Corrective Actions: If the project schedule is off track, corrective actions may be required to bring it back on track. This could include rescheduling tasks, reassigning resources, or applying schedule compression techniques.
6. Communications: Good communication is essential for effective progress monitoring. Regular project meetings, updates to stakeholders, and open communication channels between team members can help ensure that everyone understands the project's status and any changes to the schedule.
For the ARE Practice Management Exam, understanding progress monitoring and updates is key. These processes not only help keep a project on track but also provide early warning signs of potential issues, allowing for corrective action before issues become critical. A well-managed project is more likely to meet its schedule, budget, and quality goals, leading to higher client satisfaction.
Subsection 3.9. Use of Project Management Software:
Use of Project Management Software refers to the application of various digital tools designed to assist project managers and teams in managing their work. These tools aid in scheduling, collaboration, resource allocation, risk management, document control, and reporting, among other things.
Key elements for this section might include:
1. Scheduling and Task Management: Project management software typically includes tools for creating Gantt charts, critical path analysis, and other schedule management functions. Tasks can be organized, prioritized, and tracked through to completion.
2. Resource Management: These tools can also assist in the allocation and management of resources, including personnel, equipment, and materials. This can help ensure that resources are used effectively and efficiently.
3. Communication and Collaboration: Many project management tools offer features that facilitate team collaboration and communication, such as shared workspaces, integrated messaging, and document sharing.
4. Reporting: Project management software typically includes tools for generating project reports, including status updates, budget reports, and risk analyses. These reports can help stakeholders stay informed and support decision-making.
5. Risk and Change Management: Project management tools often include features for identifying and tracking project risks, as well as managing changes to project scope, schedule, or budget.
6. Integration: Many project management software can be integrated with other tools or platforms used by the organization. This can facilitate information sharing and improve overall project management efficiency.
For the ARE Practice Management exam, understanding the use of project management software is important as it's a central part of contemporary project management. You should familiarize yourself with some of the leading project management software platforms, their key features, and how they can support effective project management. Additionally, understanding the broader principles and techniques of project management, and how these can be supported by software, is crucial.
Subsection 4. Project Budgeting and Resource Management:
For the "Project Budgeting and Resource Management" subsection of the ARE Project Management (PjM) exam, you will need to understand a range of topics related to the financial and resource aspects of managing an architectural project. These may include:
Project Budgeting:
4.1. Cost Estimation: Understanding different cost estimation techniques, including square foot cost estimating, unit cost estimating, and more detailed cost estimating techniques. Also understanding the factors that can influence these costs, such as location, project complexity, labor rates, materials costs, etc.
4.2. Budget Development: The process of creating a detailed project budget that includes all costs associated with a project. This could include costs for design and engineering, construction, permits and approvals, contingency allowances, project management, and more.
4.3. Cost Management: Techniques for managing and controlling project costs to ensure the project stays within its defined budget. This could include cost tracking, change control processes, contingency management, etc.
4.4. Cost-Benefit Analysis: Understanding the process of assessing the financial, time, and performance implications of different project options to inform decision-making.
Resource Management:
4.5. Resource Planning: Identifying and planning for all resources required for a project, including staff, consultants, materials, equipment, etc.
4.6. Resource Allocation: The process of assigning resources to specific tasks or activities in the project based on their availability and the needs of the project.
4.7. Resource Scheduling: Coordinating when and where resources will be needed and used on a project. This can involve balancing resource availability with project demands, and adjusting as required to keep the project on track.
4.8. Resource Leveling: This involves resolving conflicts or over-allocations in the project schedule to ensure that resources are not over or under-utilized.
4.9. Managing Project Team: This includes staff allocation, conflict resolution, performance assessment, and overall team management.
Understanding these topics and how they apply to architectural projects will be key to success in this portion of the ARE Project Management (PjM) exam.
Subsection 4.1. Cost Estimation:
The use of cost estimation in project management involves approximating the financial resources needed to complete a project. It forms the foundation of effective project budgeting.
Key elements of cost estimation include:
1. Types of Estimates: Depending on the project stage and available information, different types of estimates are used. Conceptual or preliminary estimates (based on square footage or similar projects) are used in the early stages, while detailed or definitive estimates (based on detailed project plans and specifications) are used as the project design progresses.
2. Cost Components: Estimates should consider all components of cost, including labor, materials, equipment, overhead costs, and profit margins. Indirect costs such as insurance, permits, taxes, and contingencies for unexpected expenses should also be included.
3. Estimation Techniques: There are several estimation techniques, including unit cost estimating (cost per unit of measure), assembly estimating (cost per predefined assemblies of work), and parametric estimating (using statistical relationships between historical data and other variables). The choice of technique depends on the detail of design information available and the estimate's required accuracy.
4. Market Conditions: Cost estimations should take into account the current and predicted future state of the market, including trends in labor rates, material costs, and the economic climate. These factors can significantly impact the cost of a project.
5. Estimate Review and Updating: Estimates should be regularly reviewed and updated throughout the project lifecycle as more accurate information becomes available. This ensures the estimate remains relevant and useful for decision-making.
For the ARE Project Management exam, it's important to understand how cost estimates are prepared, what they include, and how they are used in managing a project's budget and financial resources. Good cost estimation is critical to setting realistic project budgets, making informed design decisions, evaluating project feasibility, and managing potential financial risks.
Subsection 4.2. Budget Development:
Budget Development is a crucial part of project management. It involves the detailed estimation of income and expenditure of a project. It forms the foundation for financial control, enabling the project manager to monitor project expenditure, measure performance, and take actions to ensure the project remains within its budget.
Key elements of budget development include:
1. Cost Estimation: As mentioned earlier, this involves creating a detailed cost estimate for the project. The estimate forms the basis of your budget, and should include all potential costs, such as labor, materials, equipment, subcontractor fees, overhead, and contingency costs.
2. Funding: Once costs have been estimated, the sources of funding for the project need to be identified. This might include client funds, loans, grants, or other forms of financing.
3. Cost Breakdown Structure (CBS): The project budget should be broken down into components that align with the project's Work Breakdown Structure (WBS). The CBS provides a detailed view of the costs associated with each element of the project, which allows for more accurate tracking and control of costs.
4. Contingency Planning: A contingency allowance should be included in the budget to cover unexpected costs or overruns. The size of the contingency will depend on the level of risk or uncertainty in the project.
5. Budget Approval: Once the budget has been developed, it must be approved by the project stakeholders before it can be implemented. This often involves presenting the budget to the client or project sponsor for approval.
6. Budget Baseline: Once approved, the budget becomes the budget baseline, which is used to measure the financial performance of the project. Any changes to the budget must be controlled through a formal change control process.
Understanding the process of budget development and the key elements that should be included in a project budget is crucial for the Project Management (PjM) exam and for practice as a professional architect.
Subsection 4.3. Cost Management:
Cost management is a method that uses technology to measure cost and productivity through the full life cycle of enterprise level projects. It involves estimating, allocating, and controlling the costs in a project. It allows a business to predict coming expenses so that they can reduce the chance of going over budget.
Key elements of cost management include:
1. Resource Planning: This involves identifying what resources (people, equipment, materials) and what quantities of each should be used to perform project activities.
2. Cost Estimating: Developing an approximation of the costs of the resources needed to complete project activities.
3. Cost Budgeting: Aggregating the estimated costs of resources, work packages and activities to establish a cost baseline.
4. Cost Control: Factors that create cost fluctuation and variance can be influenced and controlled using various cost management tools.
5. Change Control Systems: These are formal, documented procedures that define how project performance is measured and how variance to cost baseline is addressed.
6. Cost Management Plan: It details how you will manage costs in your project. It is a component of the overall project management plan.
7. Performance Measurement: Regularly measuring and monitoring cost performance helps to identify variances and trends that could impact the cost baseline, allowing for corrective action to be taken if necessary.
Understanding cost management is vital for the ARE Project Management exam, as it forms the basis for ensuring a project is delivered within budget. A strong knowledge of cost management techniques allows for effective planning and monitoring of project costs, leading to successful project outcomes.
Subsection 4.4. Cost-Benefit Analysis:
Cost-Benefit Analysis (CBA) is a systematic approach to estimating the strengths and weaknesses of alternatives in order to determine the options that provide the best approach to achieve benefits while preserving savings. It involves comparing the total expected cost of each option against the total expected benefits, to see whether the benefits outweigh the costs, and by how much.
Key elements of Cost-Benefit Analysis include:
1. Identify Costs and Benefits: The first step in CBA is to identify all the costs and benefits associated with a project or decision. Costs can include direct and indirect costs, while benefits should include all direct and indirect benefits, both quantifiable and those not easily quantified.
2. Quantify Costs and Benefits: Once all the costs and benefits are identified, they need to be quantified. This can be straightforward for costs and benefits that are easily quantifiable, like materials or labor costs. For benefits or costs that are more difficult to quantify, you might need to estimate or use more complex methods of valuation.
3. Apply a Time Frame: Costs and benefits are often spread over time, so a common time frame should be applied for a proper comparison. This is also where you'd discount future costs and benefits to their present values to take into account the time value of money.
4. Calculate Net Present Value (NPV): The NPV method is most commonly used in CBA. It involves subtracting the sum of present values of costs from the sum of present values of benefits. A positive NPV indicates a worthwhile investment.
5. Sensitivity Analysis: It's often beneficial to perform a sensitivity analysis, adjusting the values for key inputs to see how sensitive your results are to changes in these variables.
6. Make Decision: If the benefits outweigh the costs, the project or decision might be a reasonable one to make. However, this is not the sole deciding factor and should be considered alongside other considerations like project risk, strategic fit, etc.
Understanding and being able to conduct a cost-benefit analysis is crucial for project management as it helps in decision making regarding the investments and can provide a measure of the project’s feasibility or success.
Subsection 4.5. Resource Planning:
Resource planning is a key aspect of project management as it identifies the resources required for the successful execution of a project. This process ensures that the right resources are available at the right time, preventing potential delays and cost overruns.
Key elements of resource planning include:
1. Identifying Resources: This involves determining what types of resources are needed to complete the project. This may include human resources (such as architects, engineers, contractors), as well as physical resources (like materials and equipment), and financial resources.
2. Estimating Resource Requirements: Once you have identified the types of resources needed, you must estimate how much of each resource is required. This often depends on the project scope, timeline, and budget.
3. Resource Scheduling: After estimating resource requirements, you need to determine when each resource will be needed. This often involves creating a resource calendar that shows when each resource will be used, and in what quantity.
4. Allocating Resources: Once resources have been scheduled, they need to be allocated to different tasks or activities within the project. This should be done in a way that optimizes resource utilization and avoids overallocation or underallocation of resources.
5. Monitoring and Adjusting Resources: As the project progresses, you need to monitor the use of resources and adjust plans as necessary. This might involve reallocating resources, resolving resource conflicts, or responding to changes in resource availability.
Understanding and managing these elements effectively is crucial for ensuring that a project is completed on time and within budget. It also helps avoid resource-related risks and conflicts, contributing to smoother project execution.
Subsection 4.6. Resource Allocation:
Resource allocation is a critical process in project management that involves assigning the necessary resources to the scheduled tasks of a project. Resources can include human resources, such as specific personnel or teams, as well as physical resources, such as materials, equipment, and technological assets.
Key elements of resource allocation include:
1. Resource Identification: Before resources can be allocated, they need to be identified. This involves listing out all the different resources that are required for project completion.
2. Resource Estimation: Once resources are identified, the next step is to estimate the quantity of each resource that will be needed. This is often based on the project's scope, the tasks to be performed, and the expected duration of the project.
3. Resource Scheduling: After estimation, each resource needs to be assigned a timeline or schedule indicating when it will be required in the project lifecycle.
4. Resource Assignation: This is the process of assigning resources to specific tasks or activities based on the schedule. The goal here is to ensure that each task has the resources it needs to be completed on time and within budget.
5. Monitoring and Revising: After resources have been allocated, it's important to monitor resource usage to ensure it aligns with the plan. If discrepancies arise, adjustments should be made as necessary to keep the project on track.
6. Balancing Resources: Resource balancing, also known as resource leveling, involves resolving conflicts or over-allocations of resources. It aims to ensure optimal utilization of resources and smooth project execution.
Proper resource allocation is crucial for the successful completion of a project, as it helps to ensure that resources are used efficiently, thereby improving productivity, reducing costs, and ensuring timely project delivery.
Subsection 4.7. Resource Scheduling:
Resource scheduling is a critical step in project management that involves determining when and where resources will be used during the course of a project. These resources can include personnel, equipment, materials, or any other assets required for the successful completion of the project.
Key elements of resource scheduling include:
1. Resource Identification: The first step in resource scheduling involves identifying all the necessary resources needed to complete the project.
2. Resource Estimation: After resources have been identified, you need to estimate the amount and type of each resource required at different stages of the project.
3. Resource Allocation: This involves assigning resources to specific tasks or activities in the project based on their availability and the needs of the project. This ensures that each task has the resources it needs to be completed effectively.
4. Scheduling: Once resources have been allocated, you need to create a schedule that outlines when each resource will be used. This typically involves specifying the start and end dates for each resource's usage, which should align with the project's overall timeline.
5. Monitoring and Adjustment: As the project progresses, it's important to monitor resource usage and compare it with the schedule. If resources are being used too quickly or too slowly, adjustments may need to be made to the schedule.
6. Resource Leveling: This is a technique used to resolve conflicts or overallocations in the resource schedule. It involves adjusting the schedule to ensure that resources are used efficiently and conflicts are minimized.
Resource scheduling is an important part of project management because it helps ensure that resources are used efficiently, and that the project can be completed on time and within budget. Mismanaged resources can lead to project delays, cost overruns, and reduced project quality, so effective resource scheduling is crucial.
Subsection 4.8. Resource Leveling:
Resource leveling, also known as resource smoothing, is a project management technique that adjusts the project schedule to balance the demand for resources with the available supply. It's used to avoid over- or under-utilization of resources and to reduce bottlenecks that can delay a project.
Key elements of resource leveling include:
1. Project Schedule: A detailed project schedule is essential for resource leveling. The schedule should include all project tasks, their duration, and their dependencies.
2. Resource Allocation: Prior to leveling, resources must be allocated to tasks. This process determines what resources are needed for each task, and when they're needed.
3. Resource Demand and Availability: Understanding both the demand (how many resources are needed and when) and the availability (how many resources are available and when) is crucial for effective resource leveling.
4. Leveling Adjustments: This is the process of making adjustments to the project schedule to ensure the demand for resources doesn't exceed the supply. These adjustments might involve delaying non-critical tasks, assigning additional resources to critical tasks, or reassigning resources from less critical tasks.
5. Monitoring and Adjustment: Once resource leveling has been implemented, it's essential to monitor the project's progress and make any necessary adjustments. This ongoing process ensures that the project continues to have the resources it needs and can respond to any changes in resource availability or project scope.
Remember, the main goal of resource leveling is to minimize the period of time that resources are left unused and to avoid overallocation. It's about creating a balance of resources throughout the project timeline to ensure smoother execution and efficiency. It's an important technique for maintaining project timelines and managing costs effectively.
Subsection 4.9. Managing Project Team:
"Managing the Project Team" involves leading and directing the project team in such a way that it creates an environment of trust and collaboration, resulting in project completion within the planned schedule and budget, while meeting all the required standards of quality.
Key elements of managing a project team include:
1. Team Formation: This involves identifying and selecting team members with the necessary skills and competencies to meet the project's requirements. This could also include contracting or hiring new team members.
2. Leadership: Effective leadership is critical for a successful project. This could involve a variety of leadership styles, depending on the nature of the project and the team. Leadership is not just about directing tasks but also about inspiring and motivating team members.
3. Communication: Clear, concise, and regular communication with team members is vital. This includes communicating project goals, roles, responsibilities, and expectations, as well as providing regular updates on project progress and any changes.
4. Conflict Resolution: In any team, conflicts can arise. Effective conflict resolution strategies should be in place to ensure that conflicts are dealt with quickly and do not impact project progress or team cohesion.
5. Performance Management: This includes setting performance goals, monitoring team member performance, providing feedback, and recognizing and rewarding good performance. If a team member's performance is not meeting expectations, steps should be taken to address this, which could include additional training or changes to roles and responsibilities.
6. Training and Development: The project manager may need to provide training for team members or facilitate their training and professional development to ensure they have the skills necessary to complete their project tasks.
7. Resource Management: This involves the efficient and effective deployment and allocation of the team members, ensuring that the right people are working on the right tasks at the right time.
8. Team Motivation: Ensuring that team members are motivated and committed to the project is another important part of team management. This could be achieved through a variety of methods, including through recognition and reward systems, creating a positive work environment, and ensuring that work is challenging and engaging.
The overall goal of project team management is to ensure that the team functions smoothly and efficiently, and that team members are able to work together effectively to meet the project's objectives. This requires a combination of leadership skills, people management skills, and technical project management skills.
Subsection 5. Risk Management:
In the "Risk Management" subsection of the ARE Project Management (PjM) exam, you are expected to understand the following key concepts:
5.1. Risk Identification: This is the initial process of identifying events that might affect the project. This process involves identifying which risks might affect the project and documenting their characteristics.
5.2. Risk Analysis: Once risks are identified, they need to be analyzed to assess the range of potential project outcomes. This step involves evaluating the risk's impact and probability.
5.3. Risk Response Planning: After risks have been identified and analyzed, strategies for dealing with these risks need to be developed. Strategies might include avoiding the risk, mitigating the risk, transferring the risk, or accepting the risk.
5.4. Risk Monitoring and Control: This process involves tracking identified risks, monitoring residual risks, identifying new risks, executing risk reduction plans, and evaluating their effectiveness throughout the project life cycle.
5.5. Risk Register: The risk register is a document where all the information about the identified risks, their analyses, and planned responses are recorded. It is a critical tool for managing risks in a project.
5.6. Risk Breakdown Structure (RBS): This is a hierarchically organized depiction of the identified project risks arranged by risk category and subcategory that identifies the various areas and causes of potential risks.
5.7. Contingency Planning: Contingency planning involves creating a plan B or a backup plan for the identified risks. It includes creating a plan that outlines the steps to be taken if a risk event occurs.
5.8. Risk Mitigation: This is the process of developing options and actions to enhance opportunities and reduce threats to the project's objectives.
5.9. Risk Transfer: This involves shifting the impact of a risk to a third party together with the ownership of the response. This could include insurance or contractual agreements.
Understanding the above-mentioned concepts and being able to apply them to various scenarios or case studies will be crucial for the ARE Project Management (PjM) exam.
Subsection 5.1. Risk Identification:
Risk Identification refers to the process of determining and documenting potential events that may negatively impact the project objectives.
Key Elements:
1. Project Documentation Review: This involves examining all available resources, including project plans, assumptions, previous project files, contracts, and any other relevant information to identify potential risks.
2. Brainstorming: The project team comes together to identify potential risks using their collective knowledge and experience.
3. Interviews and Expert Opinion: Stakeholders, subject matter experts, or experienced professionals in similar projects may provide insights into potential risks based on their experience.
4. Checklists: These are often based on historical information and knowledge from past similar projects, and can be used as a prompt to identify potential risks.
5. Assumption Analysis: Every project makes assumptions, which inherently carry potential risks. This process involves identifying and testing these assumptions.
6. SWOT Analysis: A tool for identifying internal and external risks by examining the project's strengths, weaknesses, opportunities, and threats.
After identifying potential risks, each risk is documented in a risk register. This document includes detailed information about each risk, including its nature, the areas of the project it might affect, the potential consequences, and proposed actions if the risk event occurs. The risk register is a living document and is updated throughout the project as new risks may emerge, and old risks may be eliminated.
Risk identification is an iterative process that continues throughout the life of the project as conditions change and new information becomes available. Early identification of risk is important because it allows for early response, which can be cheaper and more effective than responding after the risk has occurred.
Subsection 5.2. Risk Analysis:
Risk Analysis is a process that allows understanding the nature of risk, its characteristics, and the potential impact on project objectives. The process includes both qualitative and quantitative analysis.
Key Elements:
1. Qualitative Risk Analysis: This is a method for evaluating the impact and likelihood of identified risks. It uses a relative or descriptive scale (such as high, medium, low) to prioritize risks based on their potential effect on project objectives. Factors considered might include the potential impact on cost, time, scope, and quality.
2. Quantitative Risk Analysis: This is a numerical analysis of the probability and impact of risks on project objectives. It involves techniques like sensitivity analysis, expected monetary value (EMV) analysis, and modeling and simulation (like Monte Carlo analysis). The output is typically a probability of achieving the project objective and a prioritized list of quantified risks.
3. Risk Probability and Impact Assessment: During this process, the probability of each risk occurring and its potential impact on the project is evaluated. The outcome of this process is often displayed in a probability and impact matrix.
4. Risk Data Quality Assessment: This helps to evaluate the degree to which the data about risks is useful for risk management. If the quality, reliability, and integrity of the data is high, you'll be more confident in your decisions.
5. Risk Categorization: Categorizing risks by areas of the project most affected can help to identify which areas need more attention and resources.
6. Risk Urgency Assessment: This identifies risks requiring near-term responses. Risks with higher urgency may need to be prioritized during risk response planning.
The output from the risk analysis process is key in developing effective risk responses. After analyzing, you should understand the source of the risk, its impact, and what actions might mitigate the risk. It's important to note that risk analysis is an ongoing process and should be repeated as the project progresses and new risks are identified.
Subsection 5.3. Risk Response Planning:
Risk Response Planning is the process of developing options and actions to enhance opportunities and to reduce threats to project objectives.
Key Elements:
1. Risk Avoidance: This strategy involves changing the project plan to eliminate the risk or to protect the project objectives from its impact. It is often the most expensive risk response strategy as it may require going back to the drawing board with a completely different idea.
2. Risk Mitigation: This strategy attempts to reduce the impact or likelihood of the risk. This could involve adopting less complex processes, conducting more tests, or choosing a more stable supplier.
3. Risk Transfer: This strategy involves shifting the impact of a risk to a third party together with the ownership of the response. This could involve insurance, performance bonds, warranties, or guarantees.
4. Risk Acceptance: This strategy involves acknowledging the risk but not taking any immediate action. This could be because the team decides it's not likely to have a significant impact or that the cost of mitigating it would be greater than the cost of the risk itself.
5. Contingency Plans: These are predefined actions that the project management team will take if a identified risk event becomes a reality.
6. Fallback Plans: These are developed for risks that have been accepted with contingency plans, but the contingency plan has not been effective.
7. Residual Risk: The risk that remains after all risk response strategies have been implemented.
8. Secondary Risks: These are risks that arise as a direct outcome of implementing a risk response.
In the end, risk response planning should result in an agreed-upon and documented plan for risks that includes clearly defined roles and responsibilities, budgets, and scheduled activities. It's crucial to keep in mind that risk response planning is iterative - you will need to return to this process as new risks are identified and current risks are reevaluated.
Subsection 5.4. Risk Monitoring and Control:
Risk Monitoring and Control is the process of tracking identified risks, monitoring residual risks, identifying new risks, and evaluating risk process effectiveness throughout the project. It involves the application of risk response plans, tracking of identified risks, monitoring residual risks, identifying new risks, and evaluating risk process effectiveness throughout the project.
Key Elements:
1. Tracking: Constantly monitoring and tracking the identified risks to see how they change and evolve throughout the project. This could involve using a risk register or a similar tool to track risks and their associated characteristics.
2. Reassessment: Periodically reviewing the risk management plan to determine if new risks have arisen, if current risks still exist, or if the nature of current risks have changed. It is important to not treat the risk management plan as a static document.
3. Risk Audits: These are examinations of the effectiveness of risk responses in dealing with identified risks and their root causes, as well as the effectiveness of the risk management process.
4. Variance and Trend Analysis: These are techniques for monitoring variance and trends to identify if the risk management efforts are resulting in the desired outcomes.
5. Reserve Analysis: Comparing the amount of contingency reserves remaining to the amount of risk remaining in order to assess if the remaining reserve is adequate.
6. Technical Performance Measurement: Comparing technical accomplishments during project execution to the project management plan's schedule of technical achievement.
7. Status Meetings: Regular team meetings to discuss risks, evaluate the effectiveness of responses, and identify new risks.
8. Reporting: Keeping stakeholders informed about the state of risk in the project. This could involve creating a risk report that provides information on sources of overall project risk, together with summary information on identified individual project risks.
In the end, the purpose of Risk Monitoring and Control is to improve the ability of the project team to respond to risks in a timely and effective manner, to ensure the accuracy of risk information, and to provide that information to relevant parties.
Subsection 5.5. Risk Register:
A Risk Register is a document used in project management as a risk management tool. Essentially, it is a list of potential risks identified during the risk identification process along with their characteristics, responses, and other relevant details.
Key Elements:
1. Risk Identification: Each risk should have an identifier or name that clearly describes what the risk is. It could be a simple title or a brief description.
2. Risk Category: Risks can be grouped into categories such as technical risks, financial risks, legal risks, etc. This helps in analyzing and managing risks in a systematic way.
3. Probability of Occurrence: This is an assessment of the likelihood of the risk event occurring. This could be qualitative (e.g., high, medium, low) or quantitative.
4. Potential Impact: This refers to the potential effect on the project if the risk event occurs. This could also be qualitative (e.g., high, medium, low) or quantitative.
5. Risk Response Strategy: This is the plan for how to deal with the risk if it occurs. Common strategies include avoidance, mitigation, transfer, or acceptance.
6. Risk Owner: This is the person or team responsible for managing the risk.
7. Trigger: This is the event or condition that indicates the risk event is about to occur or has already occurred.
8. Status: This shows whether the risk is active, has occurred, or is closed.
9. Risk Score or Ranking: This is usually a combination of the probability and impact, giving a single figure that can be used to compare risks.
10. Mitigation Plan Status: This tracks the implementation of the risk response plan and its effectiveness.
The Risk Register is a living document that is updated throughout the project as new risks are identified, and as existing risks are re-evaluated or retired. It's a critical tool for the project manager and the team to keep track of risks and ensure they are being actively managed. It provides a clear view of the risk landscape for the project at any given time.
Subsection 5.6. Risk Breakdown Structure (RBS):
The Risk Breakdown Structure (RBS) is a tool used in project management to identify and organize potential risks that could impact the project. It is a hierarchical representation of risks, starting from more general risks to more specific ones as you go down the hierarchy. The RBS is similar to a Work Breakdown Structure (WBS) but focuses on risks instead of tasks.
Key Elements of the Risk Breakdown Structure:
1. Hierarchy: The RBS is typically divided into levels with each successive level providing a more detailed description of the risk. The first level could represent risk categories (such as technical, financial, legal risks, etc.), the second level could represent subcategories, and the third level could be the specific risks within those subcategories.
2. Risk Identification: The RBS aids in the identification of risks, making sure no potential risks are overlooked. This helps ensure a comprehensive approach to risk management.
3. Uniformity: The RBS promotes consistency in the risk management process as it provides a common language for describing and categorizing risks. This enables better communication and understanding of risks among project team members.
4. Traceability: It aids in tracing each risk to its source or category. This can be beneficial for future projects as it helps to analyze and understand the kinds of risks that are common for certain types of projects or tasks.
5. Risk Responsibility: Risks identified in the RBS can be allocated to team members who are best suited to manage those risks. This aids in accountability and tracking.
6. Risk Prioritization: Risks in the RBS can be prioritized based on their level in the hierarchy and potential impact on the project. This helps focus resources and attention on the most significant risks.
The RBS is an important part of proactive project risk management and can be a useful tool for project managers to visualize and manage potential risks in a structured way.
Subsection 5.7. Contingency Planning:
Contingency planning in the context of project management is the process of planning for unexpected events or conditions that could have an impact on the project. It is a critical aspect of risk management and involves developing backup strategies or fallback plans to ensure that the project can continue to move forward or recover quickly in the face of unforeseen obstacles.
Key elements of Contingency Planning:
1. Risk Assessment: Contingency planning begins with the identification and assessment of potential risks that could derail the project. These might include things like budget overruns, schedule delays, technical difficulties, staffing issues, or regulatory changes, among others.
2. Develop Contingency Plans: For each identified risk, a contingency plan is developed. This plan outlines the steps that will be taken to respond to the specific risk if it occurs. The goal is to minimize the impact of the risk on the project’s objectives. This might involve alternative approaches, extra resources, or revised timelines.
3. Assign Responsibility: Each contingency plan should have a designated person or team responsible for implementing the plan if necessary. This person or team should have the authority and resources necessary to carry out the plan effectively.
4. Communication: Contingency plans should be communicated to all relevant stakeholders to ensure everyone understands what will happen if a risk event occurs. This includes the project team, sponsors, and any other key stakeholders.
5. Review and Update: Contingency plans are not static; they should be reviewed and updated regularly to ensure they remain relevant and effective. This is especially important as the project progresses, and new risks may emerge, while others may no longer be relevant.
6. Trigger Conditions: For each contingency plan, clearly define what conditions or events will trigger its implementation. Knowing exactly when to execute your contingency plan is crucial to minimize damage or delays.
Contingency planning is a critical part of managing project risk and ensures that a project team is prepared to handle unexpected events or changes quickly and effectively, thereby reducing their potential impact on the project’s objectives.
Subsection 5.8. Risk Mitigation:
Risk Mitigation refers to the process of planning and implementing actions or strategies designed to reduce the likelihood or impact of identified risks on a project's objectives. It's a key component of project risk management that emphasizes proactive measures to handle potential problems before they arise or escalate.
Key elements of Risk Mitigation include:
1. Risk Identification: The first step in risk mitigation is identifying potential risks that might affect a project. This is typically achieved through brainstorming sessions, risk assessments, historical data, and expert judgment.
2. Risk Analysis: After identifying risks, they are typically analyzed in terms of their potential impact on the project and the likelihood of their occurrence. Tools such as risk matrices or decision trees may be used in this process.
3. Mitigation Strategies: Once risks have been identified and analyzed, mitigation strategies are developed for each risk. Strategies might include avoiding the risk, transferring the risk, reducing the impact or probability of the risk, or accepting the risk. The strategies chosen will depend on the specific risk and the project's overall risk tolerance.
4. Implementation of Strategies: Once mitigation strategies have been developed, they must be implemented into the project plan. This might involve changing project plans or schedules, acquiring additional resources, developing new processes, or providing additional training.
5. Monitoring and Review: The risks and the effectiveness of the mitigation strategies should be continuously monitored and reviewed throughout the project lifecycle. If the risk changes or the mitigation strategy is not effective, adjustments may need to be made.
6. Documentation: All identified risks, their analysis, mitigation strategies, and monitoring results should be documented and updated regularly in a risk register. This allows for easy reference and helps ensure that risks are being effectively managed.
In conclusion, risk mitigation is all about lessening the negative impact of risks on the project. Through careful identification, analysis, planning, and monitoring, project managers can help ensure their projects stay on track despite the uncertainties they might face.
Subsection 5.9. Risk Transfer:
Risk Transfer is a risk management and mitigation strategy that involves allocating the risk to another party, usually by contract or by hedging. In the context of architecture and construction, risk can be transferred through methods such as insurance, performance bonds, warranties, and contractually with parties such as contractors or consultants. This doesn't eliminate the risk, but it does move the financial burden and responsibility of dealing with the risk to another party.
Key elements of Risk Transfer include:
1. Understanding Risks: The first step is identifying and understanding the risks that the project faces. This may be done through a risk assessment, and should consider both the likelihood and potential impact of each risk.
2. Identifying Transferable Risks: Not all risks can or should be transferred. The risks that are typically transferred are those that would have a high impact on the project but are low in likelihood, or risks outside of the expertise or control of the team.
3. Selecting Appropriate Methods: Different methods of risk transfer may be more or less suitable depending on the risk. For instance, insurance is commonly used to transfer risks related to property damage or injury, while contracts can be used to transfer risks associated with performance or compliance.
4. Negotiation and Agreement: The terms of the risk transfer need to be negotiated and agreed upon by all parties involved. This typically involves legal counsel and can result in a contract or other formal agreement.
5. Monitoring and Enforcement: After the risk transfer, the situation should be monitored to ensure all parties are adhering to the terms of the agreement. If the party to which the risk has been transferred fails to meet their obligations, enforcement actions may need to be taken.
6. Documentation: All risk transfer decisions and the reasons behind them should be well-documented. This ensures a clear understanding of responsibilities and can be useful for reference or in the case of any disputes or issues.
In summary, Risk Transfer is a key tool in a project manager's risk management toolkit, allowing the shifting of potential financial burdens and other risks to parties more capable or prepared to handle them. It is particularly useful in complex projects where the expertise of different professionals can be utilized to manage and control different risks.
Subsection 6. Quality Control:
When it comes to Quality Control, it's essential to understand that this process is about ensuring that the project's deliverables meet the required standards and comply with the project scope, cost, and timeline. Quality Control involves planned and systematic activities to provide confidence that the project will satisfy the relevant quality standards.
Here are key topics you need to know:
6.1. Quality Planning: This is the process of identifying quality requirements and standards for the project and how those standards will be met.
6.2. Quality Assurance: This involves auditing the quality requirements and results from quality control measurements to ensure that appropriate quality standards are used.
6.3. Quality Control Measurements: These are used to determine whether the project's deliverables meet the quality standards. It involves inspecting the deliverables and comparing them against the quality standards.
6.4. Control Quality: Control Quality is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.
6.5. Quality Improvement: Based on the results of the quality control measurements, a plan should be in place for continuous improvement of the project's processes and outputs.
6.6. Quality Audits: This involves reviewing the project's quality management system to ensure that it's effective and that it's being followed.
6.7. Understanding of ISO 9000 and ISO 14000: ISO 9000 is a series of quality management systems standards designed to help organizations ensure that they meet the needs of customers and other stakeholders. ISO 14000 is similar but focuses on environmental management.
6.8. Statistical Process Control (SPC): SPC uses statistical methods to monitor and control a process to ensure that it operates at its full potential.
6.9. Use of Pareto Charts, Flowcharts, Check Sheets, etc: These are tools and techniques used in quality management to visualize, analyze, and improve the work processes.
Remember, Quality Control is a continuous process that runs alongside the life of the project. It's not a separate, standalone process but should be integrated into all steps of project management. It's a proactive approach aimed at preventing defects rather than finding them.
Subsection 6.1. Quality Planning:
Quality Planning is a critical step in the project work planning process. It is defined as the process of determining quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken.
Key Elements:
1. Quality Objectives: This involves setting clear and measurable objectives that are aligned with the project's goal. It includes identifying the key characteristics, features, or aspects that define the quality of the final product, service, or result.
2. Quality Standards: This involves identifying and setting the relevant quality standards that the project should adhere to. These standards are often set by industry practices, regulatory bodies, or specific client requirements.
3. Quality Management System: This includes defining a system that outlines the organizational structure, procedures, processes, and resources necessary to implement quality management.
4. Quality Tools and Techniques: Deciding which tools and techniques will be used to measure and monitor quality. This could include things like Pareto charts, control charts, checklists, or flow diagrams.
5. Quality Roles and Responsibilities: Defining who will be responsible for ensuring quality on the project. This includes identifying the team members or stakeholders who will perform the quality audits, manage the quality control process, and handle quality issues when they arise.
6. Quality Assurance Plan: Establishing procedures for how the project team will implement the quality policy. This plan ensures that the project deliverables meet the set quality standards.
7. Quality Improvement Plan: Identifying opportunities for improvement and defining strategies for enhancing quality throughout the project lifecycle.
Quality Planning is not a one-time event, but rather, it is a continuous process that should be revisited and updated as necessary throughout the life of the project. The aim is to prevent defects before they occur by planning quality into the project, rather than trying to inspect quality in after the fact.
Subsection 6.2. Quality Assurance:
Quality Assurance refers to the process of proactively monitoring and verifying that the products or services of a project meet specified requirements and are in alignment with the project's quality plan.
Key Elements of Quality Assurance:
1. Quality Standards and Compliance: This element focuses on ensuring that all work is performed in accordance with established standards and regulations. It involves a comprehensive understanding of the relevant industry and legal standards, and the ability to apply them effectively to a project.
2. Quality Audits: These are systematic, independent, and documented examinations to determine whether quality activities and related results comply with planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve objectives.
3. Process Improvement: Quality Assurance involves continually assessing the efficacy of project processes, with an aim to identify areas of weakness or inefficiency and devise strategies to improve them.
4. Quality Control Measurements: Quality Assurance uses these measurements as an input to validate that quality control activities are effective and deliverables are meeting the quality standards.
5. Preventative Actions: Instead of just addressing problems once they occur, Quality Assurance aims to prevent problems from occurring in the first place by analyzing processes, identifying potential areas of risk or concern, and implementing strategies to eliminate these potential problems.
6. Documentation: Quality Assurance involves maintaining detailed and comprehensive documentation of all project activities. This includes records of all inspections, tests, audits, process changes, and other relevant information. This documentation provides a record of quality efforts and offers evidence that quality practices are being followed.
7. Feedback and Continuous Improvement: Quality Assurance includes mechanisms for gathering and using feedback from team members, stakeholders, and clients. This feedback is used to drive continuous improvement in project processes and outcomes.
Quality Assurance is an overarching process that looks at the entirety of a project to ensure that quality measures are being incorporated into every stage. It differs from Quality Control, which is more focused on identifying defects in the final products or services.
Subsection 6.3. Quality Control Measurements:
Quality Control Measurements refers to the process of using metrics to evaluate the quality of project outputs or deliverables, as well as the processes that create them. These measurements are used to identify, monitor, and manage potential problems or areas for improvement in a project's quality.
Key Elements of Quality Control Measurements:
1. Benchmarking: This involves comparing the project’s performance metrics with the best practices in the industry to evaluate how the project is doing relative to others and to identify areas for improvement.
2. Quality Metrics: The use of specific, predefined measures that are used to determine the degree of conformity to quality requirements. These could be based on the project's specific requirements, industry standards, or historical data. For instance, in an architectural project, a quality metric might be the number of design errors found during a review.
3. Statistical Sampling: A technique used to inspect a part of a batch of goods to determine the quality of the whole batch. For instance, an architect might review a sample of drawings to check for errors as an indicator of the overall quality of the drawings.
4. Trend Analysis: This process involves examining project data over time to identify any trends or patterns. This can be helpful in predicting future performance and identifying any potential issues that could affect the quality of project deliverables.
5. Cause and Effect Analysis: Also known as a fishbone diagram or Ishikawa diagram, this is used to identify potential factors causing an overall effect. This tool can be used to identify the root causes of quality issues.
6. Control Charts: These are used to display process stability over time and to detect whether a process is in or out of control. The chart shows the project's performance over time relative to predefined control limits.
7. Inspection: This is the examination of work products to determine whether they conform to documented standards.
Quality Control Measurements are part of Quality Control which is a reactive process, it occurs after the product is developed or the service is implemented. It ensures that the deliverables are correct and adhere to their requirements. It is different from Quality Assurance, which is a proactive process that aims to prevent defects with a focus on the process used to make the product.
Subsection 6.4. Control Quality:
Control Quality pertains to the monitoring and recording of the results of executing the quality activities to assess performance and recommend necessary changes.
Here are some key elements involved in controlling quality:
1. Quality Metrics: These are specific criteria that the project uses to measure the quality of its outputs. They can relate to a range of factors, such as the functionality of the design, the precision of documents, adherence to codes and standards, or meeting client expectations.
2. Quality Audits: These are structured, independent reviews conducted to determine whether project activities comply with institutional and project policies, processes, and procedures. An audit can be a powerful tool for identifying project shortcomings or areas of excellence, and it often results in recommendations for improvement.
3. Checklists: These are simple but powerful tools used to ensure that all important steps or items in an operation have been performed.
4. Statistical Sampling: This involves part of a population in a project to infer something about the whole population. It is an effective way to identify quality issues without having to investigate every single instance of the output.
5. Inspections: These involve examining the project’s outputs to determine whether they comply with relevant standards. In architectural terms, this could involve inspecting a set of construction documents, a building during construction, or a completed building.
6. Corrective Actions: These are steps taken to remove the causes of an existing nonconformity or undesirable situation.
7. Preventive Actions: These are proactive steps taken to eliminate the cause of a potential nonconformity, defect, or other undesirable situation to prevent occurrence.
8. Continuous Improvement: This is an ongoing effort to improve products, services, or processes. Improvement can be incremental (over time) or breakthrough (sudden).
Controlling quality is a critical part of project management that ensures the project outcomes align with the project's quality expectations. It involves identifying, examining, and addressing any issues or errors in the project's deliverables or processes. The aim is to provide assurance that the project's results will meet the quality standards set for the project and satisfy the client's needs.
Subsection 6.5. Quality Improvement:
Quality Improvement is a systematic approach to making changes that lead to better patient outcomes (health), stronger system performance (care), and professional development. Quality improvement uses a deliberate approach to analyzing performance and a systematic effort to improve it.
Key elements involved in Quality Improvement include:
1. Identify Improvement Opportunities: This could include reviewing project metrics, stakeholder feedback, or quality audit results. The identification process often includes a gap analysis where current performance is compared against the desired or target performance.
2. Plan for Improvement: This involves identifying the changes needed to bring about improvement. Planning should include setting clear, measurable objectives, and developing a detailed plan of action that includes who will do what, when, and how.
3. Implement the Plan: The plan is then put into action. This could include changes to processes, procedures, or behaviors. It's essential to communicate clearly why the change is necessary, what the expected benefits are, and how progress will be tracked.
4. Measure the Improvement: Performance data is collected to determine if the changes are leading to improvement. This might involve using the same metrics used to identify the improvement opportunity or it might require new metrics.
5. Review and Refine: The final step is to review the results and refine the changes as needed. If the changes are not leading to improvement, it may be necessary to try a different approach. If the changes are working, they can be standardized and implemented on a broader scale.
The overall aim of quality improvement is to continuously improve the quality of the project deliverables and processes, thereby increasing the value provided to the client and other stakeholders. The specific techniques and methodologies used can vary widely, but the key is a commitment to ongoing improvement.
Subsection 6.6. Quality Audits:
Quality Audits is a structured, independent process conducted to determine whether project activities comply with institutional and project policies, procedures, and standards.
Key elements of Quality Audits include:
1. Planning: Define the objectives, scope, and criteria for the audit. This should be aligned with project and organizational goals. The audit schedule is also determined during planning.
2. Conducting the Audit: A quality auditor conducts the audit according to the established plan, examining project documents, procedures, and processes. The auditor interviews personnel, observes activities, and reviews documentation to assess whether established procedures are being followed and are effective.
3. Audit Findings: The auditor notes any discrepancies or non-conformities observed during the audit. These are then analyzed to determine their root cause.
4. Audit Report: A report summarizing the audit findings is prepared. This report usually includes any identified non-conformities, their potential impact, and recommendations for improvement.
5. Corrective Actions: Actions are taken to correct identified non-conformities. These actions should be tracked to ensure they are implemented and effective.
6. Follow-up Audit: A follow-up audit is usually conducted to ensure the corrective actions have been implemented and to verify that they are effective in resolving the non-conformities.
Quality audits are a vital part of a project's quality management plan and contribute to continuous improvement by identifying opportunities to improve efficiency and effectiveness. By conducting quality audits, organizations can ensure they are adhering to established quality standards and regulations, while also identifying areas for improvement and development.
Subsection 6.7. Understanding of ISO 9000 and ISO 14000:
ISO 9000 and ISO 14000 are series of international standards that provide guidance on quality and environmental management systems, respectively. They are developed by the International Organization for Standardization (ISO).
ISO 9000:
ISO 9000 is a series of standards that define, establish, and maintain an effective quality assurance system for manufacturing and service industries. The ISO 9000 standard is the most widely known and has perhaps had the most impact of the 21,000 standards published by the ISO. It serves many different industries and organizations as a guide to quality products, service, and management.
Key elements of ISO 9000 include:
1. Quality Management System: This includes the organizational structure, processes, procedures, and resources needed to implement quality management.
2. Management Responsibility: Management must show commitment to the quality management system, provide customer focus, and set clear quality policies and objectives.
3. Resource Management: Adequate resources (human, physical, information, infrastructure) must be provided to implement and improve the quality management system and to address customer satisfaction.
4. Product Realization: The processes required to produce the product must be clearly defined and documented, from requirements to product delivery.
5. Measurement, Analysis, and Improvement: The system must have a means to measure and analyze the quality of the product and the effectiveness of the quality management system, with a focus on continual improvement.
ISO 14000:
ISO 14000 is a series of environmental management standards developed and published by ISO for organizations. The ISO 14000 standards provide a guideline or framework for organizations that need to systematize and improve their environmental management efforts.
Key elements of ISO 14000 include:
1. Environmental Management System (EMS): An EMS is a framework that helps an organization achieve its environmental goals through consistent control of its operations.
2. Environmental Auditing: The ISO 14000 standards include the need for regular audits to be conducted to ensure compliance and to assess the effectiveness of the EMS.
3. Environmental Performance Evaluation: This involves the ongoing measurement and evaluation of an organization's environmental performance.
4. Environmental Labeling: The ISO 14000 series encourages the use of environmental labeling to provide consumers with accurate, standardized environmental information about products and services.
5. Life Cycle Assessment (LCA): LCA assesses the environmental impact of a product, from raw material extraction and processing, through the product's manufacture, distribution and use, to the recycling or disposal of the product at the end of its life.
Both ISO 9000 and ISO 14000 standards have become an international reference for companies and organizations committed to quality and environmental responsibility. For the ARE Project Management (PjM) exam, understanding the principles and requirements of these standards can be important for managing and leading architectural projects effectively.
Subsection 6.8. Statistical Process Control (SPC):
Statistical Process Control (SPC) is a method used in quality control. It employs statistical methods to monitor and control a process, ensuring that the process operates at its full potential to produce conforming products. Under SPC, a process behaves predictably to produce as much conforming product as possible with the least possible waste.
Key Elements of SPC:
1. Data Collection: The first step in SPC is the collection of data. Data is collected from a process or system's output to inspect the quality and performance. It's vital that the data is relevant and accurately reflects the process being controlled.
2. Control Charts: These are fundamental tools in SPC. They help visualize the process stability over time by charting the process outputs on a graph with predetermined control limits. If data points fall outside these limits, it indicates that the process may be out of control.
3. Process Capability Analysis: This is the evaluation of a process's ability to meet specified requirements. It involves determining the process's capabilities and identifying any changes that may improve it.
4. Stability Analysis: This involves studying the control charts to understand whether the process variance is consistent (stable) or is changing (unstable). A stable process is predictable and under control, whereas an unstable process signals problems.
5. Identifying and Eliminating Special Causes: If a process is out of control, the next step is to identify and eliminate the special cause. A special cause is a source of variation that is not inherent in the process but arises because of particular circumstances.
In the context of the ARE Project Management (PjM) exam, understanding SPC can be beneficial when considering quality control measures for architectural processes. While SPC is more commonly used in manufacturing, its principles can be applied to any process, including those in project management and design processes, to monitor quality and consistency.
Subsection 6.9. Use of Pareto Charts, Flowcharts, Check Sheets, etc:
Understanding the use of Pareto Charts, Flowcharts, Check Sheets, etc., are key.
Pareto Charts:
A Pareto chart is a type of chart that contains both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is represented by the line. This chart is based on the Pareto principle, which suggests that 80% of problems are often due to 20% of causes.
Key elements:
1. Horizontal axis: represents the categories of the factors.
2. Vertical axis: represents the frequency or cost (in terms of time or money) associated with each factor.
3. Bars (from tallest to shortest): represent the factors.
4. Cumulative line: represents the cumulative impact of the factors.
Flowcharts:
Flowcharts are visual representations of a process, showing the steps as boxes of various kinds, and their order by connecting them with arrows. They are used in analyzing, designing, documenting, or managing a process in various fields.
Key elements:
1. Boxes (or other shapes): represent steps in the process.
2. Arrows: show the direction of the process flow.
3. Start/End Symbols: indicate the beginning and end of the process.
4. Decision Symbol (diamond): indicates a decision point in the process.
Check Sheets
Check Sheets are simple tally sheets that track recurring data. They are often used for collecting and analyzing data.
Key elements:
1. Title: indicates what data is being collected.
2. Categories: what is being counted or tallied.
3. Tally marks: indicate the number of occurrences of each category.
4. Total: summarizes the tallied data.
These tools play a crucial role in quality control. They help identify and understand the causes of problems, allowing the team to focus on the most significant issues and improve overall project quality.
Subsection 7. Communication and Documentation:
Here are the key areas of knowledge you should understand for this subsection:
7.1. Communication Planning: This involves establishing the methods and technologies used for communication among project stakeholders. You should understand how to develop an effective communication plan considering the nature of the project, the team, and other stakeholders.
7.2. Communication Methods: Know the various methods of communication, such as meetings, emails, phone calls, and the appropriate situations to use each method.
7.3. Project Documentation: This includes a range of documents produced throughout a project lifecycle such as project charter, scope statement, project plans, contracts, meeting minutes, change orders, progress reports, etc. Understand the purpose of each document, how and when they are used, and who they are communicated to.
7.4. Documentation Management: This refers to the systematic process of creating, identifying, classifying, storing, securing, retrieving, tracking, and destroying project documents. You should understand the need for a consistent and efficient documentation management system.
7.5. Performance Reporting: You should be familiar with how project performance is documented and reported, including understanding of key performance indicators (KPIs), progress reports, and project dashboards.
7.6. Change Management Communication: You need to understand how changes to the project are documented and communicated to all stakeholders. This may include change requests, approval documents, and updated project plans.
7.7. Conflict Resolution and Negotiation Techniques: A project manager should be able to handle conflicts that arise during a project. This requires an understanding of various conflict resolution techniques and when to apply them.
7.8. Stakeholder Management: Identify and understand the needs and influence of different stakeholders in a project. Know how to develop a stakeholder register and communication plan to ensure stakeholder engagement.
Remember, effective communication is key to successful project management. Therefore, understanding these elements and how to apply them in a project context is crucial.
Subsection 7.1. Communication Planning:
Communication Planning is a crucial aspect of project management. It involves establishing the structures and processes needed for effective communication throughout the project. Communication planning includes deciding who should be involved in certain discussions, what information needs to be shared, when and how often communications should occur, and which methods of communication should be used.
Here are the key elements involved in communication planning:
1. Stakeholder Analysis: The first step is to identify all the stakeholders involved in the project. These can be individuals, groups, or organizations that can affect, or are affected by, the project. It's important to understand the stakeholders' roles, interests, influences, and communication needs.
2. Communication Requirements: Once the stakeholders are identified, the next step is to determine their information needs. What kind of information do they need? How often do they need it? What is their preferred method of communication? The answer to these questions forms the basis of the communication plan.
3. Communication Methods: Determine the most effective methods of communication for each stakeholder. These could include meetings, emails, reports, presentations, and more. Different stakeholders might require different communication methods.
4. Communication Channels: Identify the appropriate channels for communication. These might be formal channels, like project management software or corporate email, or more informal ones, like instant messaging or social media.
5. Communication Frequency: Decide on the frequency of communication. Some stakeholders may need daily updates, while others might only need to be informed on a weekly or monthly basis.
6. Responsibility: Determine who is responsible for each type of communication. In most cases, the project manager will handle most communications, but other team members may also have communication responsibilities.
7. Escalation Processes: The plan should also include procedures for escalating issues when they arise, including who should be informed, how they should be informed, and within what timeframe.
8. Revision and Update Plan: Communication plans should not be static. They should be revisited and updated regularly as the project progresses and as circumstances change.
The primary aim of communication planning is to ensure that everyone involved in a project is informed about its progress, which can help to prevent misunderstandings, keep the project on track, and ensure its ultimate success.
Subsection 7.2. Communication Methods:
Communication Methods refer to the various ways in which information can be exchanged within a project team and with stakeholders. The type of communication method selected can significantly impact the effectiveness of the information exchange, making it a critical component of project management.
Here are the key elements involved in communication methods:
1. Written Communication: This can be in the form of letters, emails, reports, memos, or documentation. Written communication is often used when detailed instructions are needed, when something needs to be documented, or when the person is too far away to easily speak with over the phone or in person.
2. Verbal Communication: This includes face-to-face meetings, phone calls, video conferences, presentations, and informal conversations. Verbal communication is often more personal and allows for immediate feedback. It can be effective for explaining complex information or for discussions where many ideas need to be shared.
3. Nonverbal Communication: This involves the use of body language, facial expressions, tone of voice, and other visual cues to convey information. While not typically a primary method of communication in project management, nonverbal cues can complement verbal communication and can play a significant role in how messages are interpreted.
4. Visual Communication: This involves the use of diagrams, charts, maps, logos, and other visual aids to communicate information. Visual communication can be especially effective when trying to explain complex information or data.
5. Electronic Communication: This includes emails, instant messaging, social media, project management software, and other digital tools. Electronic communication allows for immediate dissemination of information and allows team members to respond at their convenience.
In choosing the appropriate communication method, several factors should be considered such as the complexity and importance of the message, the need for a record of the communication, the personal communication styles of team members, and the logistics and cost of the communication method. Effective project managers understand how to choose and use the most appropriate communication methods for each situation.
Subsection 7.3. Project Documentation:
Project Documentation is a critical part of any project, as it provides written evidence and reference for all facets of the project, from inception to completion. It includes all documents produced throughout the project lifecycle to capture necessary information, decisions, and interactions. Good project documentation is key to managing and controlling the project effectively, and it's crucial for communication, tracking, and continuity.
Key elements of project documentation include:
1. Project Charter: This is the official authorization for the project and includes information such as project purpose, project objectives, key stakeholders, and a high-level project description. It is a reference point throughout the project.
2. Project Plan: This comprehensive document guides the execution and control of the project. It includes components such as the project schedule, budget, scope, quality standards, and risk management plan.
3. Scope Documentation: These documents describe the project’s scope and the scope management plan. They can include a scope statement, Work Breakdown Structure (WBS), and a WBS dictionary.
4. Progress Reports: Regularly updated documents that provide information about the current status of project tasks, schedules, costs, risks, and performance.
5. Meeting Minutes: Documented summaries of project meetings which include a list of attendees, issues discussed, decisions made, and assigned action items.
6. Risk Register: This document tracks identified risks and their characteristics, and it outlines the planned response for each risk.
7. Change Orders: Documents that record and track any changes to the project, including their impact on time, cost, and scope.
8. Quality Control Records: These documents track quality control efforts, issues found, and corrective actions taken.
9. Communication Logs: These records track all major communications that have occurred during the project.
10. Closure Documents: These records signify the official end of the project. They may include final project reports, lessons learned, and project evaluations.
It's important for a project manager to ensure that all of these documents are not only created but also updated as needed and stored where they can be easily accessed and used by the project team and other stakeholders. This will help to ensure that the project runs smoothly and that there is a solid record of the project after its completion.
Subsection 7.4. Documentation Management:
Documentation Management refers to the systematic organization and control of all project-related documents during the project lifecycle. It involves the collection, storage, distribution, and tracking of all formal documents that are produced during the project. It's an essential part of project management, helping to ensure that all project documentation is accurate, up-to-date, and easily accessible to all stakeholders.
Key elements of Documentation Management include:
1. Document Creation: Producing necessary documents in the project, including project plan, scope document, progress reports, risk register, change orders, communication logs, etc. The document creation process should follow certain standards to maintain consistency across all documents.
2. Document Control: Ensuring that the documents are reviewed and approved by relevant stakeholders before they are distributed. This process also includes managing revisions and updates to the documents.
3. Document Distribution: Ensuring that all relevant stakeholders have access to the appropriate documents. This includes determining who needs to receive which documents and when.
4. Document Storage: Safekeeping of all project documents in a secure and organized manner, so they are easily retrievable when needed. This might involve using project management software or a documentation management system.
5. Document Retrieval: Establishing a system for locating and retrieving documents quickly and easily.
6. Document Archiving: At the end of the project, ensuring that all project documents are archived properly for future reference or audit purposes.
7. Document Destruction: After a certain period or after the fulfillment of legal and business requirements, ensuring that certain documents are destroyed in a safe and secure manner.
Effective Documentation Management ensures that all project team members and stakeholders have a clear understanding of the project's progress, issues, and changes. It also supports decision-making and risk management by providing a record of what has happened on the project. Proper Documentation Management is essential for projects, especially complex ones, to ensure that important information is not lost and can be referred back to when necessary.
Subsection 7.5. Performance Reporting:
Performance Reporting in project management refers to the regular sharing of project progress and performance data with stakeholders. This process involves collecting and disseminating performance information, including status reports, progress measurements, and forecasts. Performance reporting keeps everyone involved with the project informed about the project's health, helps identify any issues or risks that may impact the project, and ensures that the project is progressing according to plan.
Key elements of Performance Reporting include:
1. Data Collection: This involves gathering the necessary information regarding project progress. Data can include work completed, resources used, costs incurred, time spent, and more.
2. Data Analysis: Once collected, the data must be processed and analyzed to make it meaningful. Analysis may involve comparing actual performance against planned performance, identifying trends, and drawing conclusions.
3. Report Preparation: After analysis, the information is organized into a report. The report should be clear, concise, and tailored to the needs of the audience. It may include charts, graphs, tables, and narratives to effectively communicate the information.
4. Report Distribution: The report is then distributed to the relevant stakeholders. This could be via email, a project management tool, meetings, or other means.
5. Review and Action: Once distributed, stakeholders review the report and, if necessary, take action based on the findings. This could involve making changes to the project plan, reallocating resources, or taking steps to mitigate risks.
6. Feedback and Adjustments: Stakeholders provide feedback on the report, and adjustments can be made to the reporting process as necessary to ensure that it continues to meet the needs of the project and its stakeholders.
Regular Performance Reporting is crucial in keeping stakeholders informed, providing transparency, ensuring accountability, and enabling informed decision making. It allows for early detection of issues, enabling timely corrective action to keep the project on track.
Subsection 7.6. Change Management Communication:
Change Management Communication refers to the process of keeping all project stakeholders informed about changes to the project, the reasons for these changes, and the impact of these changes on the project's schedule, cost, quality, or resources. The key is to communicate clearly, regularly, and transparently to ensure that everyone understands and supports the changes.
Key elements of Change Management Communication include:
1. Change Description: Any changes that occur in a project need to be accurately and clearly documented. This includes the specifics of what is changing and why it's necessary.
2. Reasons for Change: Detailed reasons for the change should be explained. This could be due to new regulations, budget adjustments, timeline alterations, or unforeseen challenges.
3. Impact Assessment: It's essential to provide an analysis of how the change will affect the project's scope, budget, timeline, and resources. This helps stakeholders understand the necessity for the change and its potential implications.
4. Approval Process: Changes typically require approval from key stakeholders or a change control board. The process for obtaining this approval should be clearly communicated, and the results of the approval process should be shared once it's complete.
5. Implementation Plan: Once approved, a plan for implementing the change should be communicated. This would include what will happen, who will be involved, and the timeline for implementing the change.
6. Updates and Status Reports: Regular updates should be communicated as the change is implemented. This helps keep stakeholders informed about the progress of the change and any issues or further changes that arise.
Remember, change is inevitable in projects, and proper change management communication helps ensure that these changes are understood, controlled, and have minimal negative impact on the project. By keeping all stakeholders informed and engaged, resistance to change can be minimized, and project objectives can be met.
Subsection 7.7. Conflict Resolution and Negotiation Techniques:
Conflict Resolution and Negotiation Techniques are crucial skills in project management as they can help in resolving disagreements or differences among team members, stakeholders, or other parties involved in the project. Understanding these techniques is necessary for maintaining a positive and productive work environment.
Here are key elements and some popular techniques:
1. Collaborating (Problem Solving): This involves finding a mutually beneficial solution when a conflict arises. It requires open communication, understanding different perspectives, and coming up with a solution that satisfies all parties involved.
2. Compromising: This approach seeks to find a middle ground. Each party gives up a bit of what they want in order to find an agreeable solution. This can be a quick way to resolve conflicts but may not fully satisfy all parties involved.
3. Competing: In this scenario, one party asserts their viewpoint at the expense of others. This is a win-lose situation and may create negative feelings or hostility. This approach should be used sparingly, and only when absolutely necessary.
4. Avoiding: The conflict is not directly addressed and no action is taken to resolve it. This is often a short-term solution and can lead to larger issues in the future.
5. Accommodating: One party sacrifices their needs or wants in order to appease the other party. This approach can be useful when maintaining harmony is more important than winning a particular point.
Negotiation Techniques:
1. Preparation and Planning: Before negotiation, gather all relevant information, understand your goals, their goals, and establish your BATNA (Best Alternative To a Negotiated Agreement).
2. Active Listening: Listen carefully to the other party's needs and concerns. This not only helps to understand their perspective better but also builds trust.
3. Effective Communication: Clearly communicate your needs and concerns, and be open to the other party's input.
4. Problem-Solving: Work collaboratively to find a solution that is acceptable to all parties. This approach maintains relationships and often leads to more sustainable agreements.
5. Closing the Deal: Once an agreement is reached, ensure that all parties understand the terms and are committed to the course of action.
Remember, conflict is natural in project management due to the variety of stakeholders and interests involved. Having the skills to navigate conflict and negotiate effectively is crucial for maintaining a positive project environment and achieving the project's objectives.
Subsection 7.8. Stakeholder Management:
Stakeholder Management is a critical aspect of project management that involves identifying all stakeholders, understanding their expectations and impact on the project, and developing strategies to engage them effectively. A stakeholder is anyone who has an interest in the project, can influence it, or be affected by its outcome. This includes clients, users, project team members, investors, the local community, government bodies, and more.
Here are the key elements involved in effective stakeholder management:
1. Stakeholder Identification: This is the process of identifying all individuals, groups, or organizations that can impact or be impacted by the project. This can be done using tools such as stakeholder maps or matrices.
2. Stakeholder Analysis: Once stakeholders are identified, the next step is to understand their needs, interests, and potential influence on the project. This can be achieved by categorizing stakeholders based on their power/interest, power/influence, or influence/impact on the project.
3. Stakeholder Engagement Planning: Based on the stakeholder analysis, an engagement strategy is developed. This outlines how the project team will communicate with stakeholders, considering their needs and expectations. It can range from regular project updates to involvement in decision-making processes, depending on the level of interest and influence of the stakeholder.
4. Stakeholder Engagement: This involves implementing the engagement strategy, including communication and interaction with stakeholders. This process should be ongoing throughout the project, ensuring that stakeholders are kept informed and their input is sought when required.
5. Stakeholder Management: Monitoring the effectiveness of stakeholder engagement, managing expectations, and addressing issues or conflicts that arise are all parts of ongoing stakeholder management. Stakeholders' interests and influence can change over time, so it's essential to continually reassess and adjust the engagement strategy as needed.
The goal of stakeholder management is to ensure that stakeholders are appropriately involved in the project, their interests are addressed, and their input is used to guide decision-making. This can greatly contribute to the success of a project, as it helps to ensure the project's objectives align with stakeholder expectations and needs.
Subsection 8. Understanding of Project Phases:
In the ARE Project Management (PjM) exam, the sub-section "Understanding of Project Phases" assesses your comprehension of the various stages of a project, from initiation to closure. The project phases are generally sequential and might overlap sometimes, each phase usually having distinct goals and resources. The traditional project phases include:
8.1. Initiation/Pre-Design: This phase involves defining the project at a broad level. It might involve developing a business case, performing a feasibility study, establishing the project's overall scope, and identifying key stakeholders. The output of this phase is usually a project initiation document that outlines the purpose and requirements of the project.
8.2. Design: This phase involves creating detailed blueprints, where architects develop the schematic design, design development, and construction documents. These provide a detailed outline of the building's functional relationships, materials, forms, and systems.
8.3. Bidding or Negotiation: This phase involves obtaining bids or negotiated proposals and awarding a contract for construction. The architect can assist the owner in bidding and contract negotiation.
8.4. Construction: During this phase, the actual building process occurs. The architect's role here could include construction observation and contract administration, ensuring the contractor's work is done according to the plans and specifications of the design.
8.5. Post-Construction: This phase can involve project closeout procedures, including inspections, commissioning, finalizing punch lists, and handling warranties. The architect's role may also extend to assisting the owner in facility management.
8.6. Project Closure: This phase signifies the completion of the project. It involves project review, documenting lessons learned, archiving project documents and materials, releasing resources, and communicating the project's closure to all stakeholders.
Understanding the different project phases allows for better project planning, execution, monitoring, and closure. This knowledge aids in identifying the resources required, potential risks, and stakeholder involvement at each stage, ensuring the project's successful delivery.
For the exam, you should also be aware of how these phases relate to different contract types and how project management responsibilities can change across these phases. For example, the level of architect involvement can significantly change from design to construction.
Subsection 8.1. Initiation/Pre-Design:
The initiation or pre-design phase is the first step in the project management life cycle. It sets the foundation for the entire project and is where the project's value and feasibility are measured.
Definition:
The initiation or pre-design phase of a project is the phase in which the need for a potential project is identified and a decision is made about whether or not to proceed. It involves defining the project at a broad level, exploring its feasibility, and establishing whether it should go ahead. If approved, the project may move on to the design phase.
Key Elements:
This phase often includes the following elements:
1. Identifying Project Need: The very first step is to identify and understand the problem or opportunity that the project is to address.
2. Feasibility Study: Before starting the project, a feasibility study is typically performed to assess the project's viability. This study might look at the economic, environmental, social, technical, legal aspects of the project.
3. Establishing Project Goals: Clear and achievable goals are defined for the project. These goals should align with the strategy of the organization.
4. Stakeholder Identification: At this stage, stakeholders are identified. Stakeholders are individuals, groups, or organizations that have a vested interest in the project and can influence its outcome.
5. Preliminary Budget and Schedule: A high-level budget and schedule are often developed at this stage to help understand the project's scope.
6. Approval to Proceed: Once all the preliminary studies and assessments have been done, a decision is made about whether or not to proceed with the project.
In the context of architectural design, this phase could also include site analysis, space needs assessments, programming, and identifying any potential design constraints.
Knowledge of this phase is critical as it sets the stage for the rest of the project, including setting client expectations, defining the scope of work, and determining if a project is viable.
Subsection 8.2. Design:
The Design Phase in an architectural project is when the project's broad outlines established during the initiation/pre-design phase are converted into detailed plans and specifications. This phase involves designing the building and its systems in a series of iterative steps, including schematic design, design development, and contract documentation.
Key Elements:
1. Schematic Design (SD): In this initial design phase, the architect prepares preliminary design sketches based on the project program, budget, and project requirements. These include rough layouts of the floor plan and some simple views of the exterior of the building.
2. Design Development (DD): In this phase, the schematic designs are developed into more detailed and refined designs. Building materials and systems are specified, and more details are provided about site plans, floor plans, elevations, and sections. By the end of this phase, the design should be fairly complete, although some details may still need to be worked out.
3. Construction Documents (CD): The final phase of the design process is to create construction documents, also known as contract documents. These include all the detailed drawings and specifications that the contractor will use to bid on and build the project. They provide a detailed description of the design and specify what materials and workmanship are required.
The Design Phase is a crucial phase in the project as it's where the majority of the key architectural decisions are made. It requires careful coordination with the client and other stakeholders, and a detailed understanding of building codes, local regulations, and best design practices.
For the ARE PjM exam, understanding how the design process works, what each step entails, and how decisions made during this phase can impact project cost, schedule, and quality are all critical pieces of knowledge. It's also important to understand how changes to the design can be managed and documented during this phase.
Subsection 8.3. Bidding or Negotiation:
The Bidding or Negotiation Phase is when the project's detailed plans and specifications (created in the Design Phase) are sent out to contractors for pricing. The contractors review the construction documents and submit a bid or proposal stating the price they would charge to complete the work as described. In the Negotiation Phase, the owner or the architect on the owner's behalf may discuss the project details and costs with one or more contractors to arrive at a mutually agreeable contract.
Key Elements:
1. Preparation of Bidding Documents: This includes the drawing, specifications, and a proposed form of contract. These documents are used by contractors to understand the project and calculate their bids.
2. Identification of Potential Bidders: This involves creating a list of contractors who have the appropriate skills, resources, and experience to successfully complete the project.
3. Issuance of Invitations to Bid: The bidding documents are sent out to the potential bidders, often with a request for them to confirm that they intend to submit a bid.
4. Pre-Bid Conference (Optional): This is a meeting with potential bidders to go over the project and bidding procedures and to answer any questions.
5. Receipt and Review of Bids: Bids are submitted by a certain deadline and are then opened and reviewed. Each bid includes the contractor's proposed price and may also include information about their proposed schedule and other relevant qualifications or information.
6. Contractor Selection: The owner, often in consultation with the architect, selects a contractor. While this is often the contractor with the lowest price, other factors may be taken into account such as the contractor's schedule, experience with similar projects, and perceived ability to do quality work.
7. Contract Negotiation and Execution: The owner and the selected contractor agree on the final contract terms and then sign the contract.
For the ARE PjM exam, understanding this phase's nuances, including the importance of clear and accurate bidding documents, the bid review process, and the various factors that might influence contractor selection, will be essential.
Subsection 8.4. Construction:
The Construction Phase is a pivotal part of the project management process, where the designs and plans become a physical reality, and the project is built.
The Construction Phase involves the physical construction of the project based on the detailed plans and specifications created during the design phase and the contractual agreements decided upon during the bidding or negotiation phase. This phase includes site preparation, building construction, and the installation of systems and finishes.
Key Elements:
1. Mobilization: This includes all the preparatory work required to start construction, such as setting up the site, finalizing work schedules, securing permits, and ordering materials.
2. Site Work: Depending on the project, this may involve demolishing existing structures, clearing and grading the land, setting up temporary facilities (like construction trailers), and installing utilities to the site.
3. Construction: The construction work typically proceeds in stages from the foundation and structural framing, through to the building envelope (exterior walls and roof), and the interior systems and finishes.
4. Quality Control: Throughout construction, the work is inspected for conformance with the construction documents. This typically includes inspections by the contractor's personnel, the architect or the architect’s representative, and government inspectors.
5. Change Orders: Any changes to the work that are not covered in the original contract are documented in change orders, which describe the change and the adjustment to the contract price and schedule.
6. Substantial Completion: This is the point when the work is sufficiently complete that the owner can occupy or use the building for its intended purpose. This often triggers the start of warranty periods.
7. Punch List: After substantial completion, a 'punch list' of minor outstanding or incorrect work is compiled. The contractor completes these items before the final completion of the work.
8. Final Completion and Closeout: The project is considered finally complete when all work is completed, including punch list items, all inspections have been passed, and all final documentation has been submitted. This includes as-built drawings, warranties, operation manuals, and the release of retainage to the contractor.
Subsection 8.5. Post-Construction:
The Post-Construction Phase is the final phase of a construction project. It involves completing any final contractual obligations, documentation, and assessments after the construction work is done. It also includes the transition of the completed project to the owner for occupancy.
Key Elements:
1. Project Handover: The project is officially transferred from the contractor to the owner. This often includes a walk-through with the owner to confirm that everything is completed to satisfaction.
2. Final Documentation: All project-related documents such as as-built drawings, warranties, operation manuals, and other related items are provided to the owner. It's critical to ensure the owner has all the necessary information for operating, maintaining, and servicing the new facility.
3. Post-Occupancy Evaluation: After the owner has occupied the building for a while, a post-occupancy evaluation may be performed. This process involves gathering feedback from the building’s users about the building's performance and any areas that could be improved. These insights can be helpful for future projects.
4. Warranty Period: A typical warranty period for a new building lasts one year from the date of substantial completion, although some systems may have longer warranties. During this time, the contractor will repair defects that arise due to workmanship or materials.
5. Retainage Release: The final portion of the contractor's payment (known as the 'retainage') is often withheld until all punch list items are addressed and final inspections are passed. At the end of the project, when all conditions have been satisfied, this amount is released to the contractor.
6. Building Maintenance: The owner begins maintaining the building based on the guidelines provided in the project documentation.
This phase's understanding is important for the ARE PjM exam because it involves several crucial activities that finalize the project and set the stage for the owner to occupy and maintain the building.
Subsection 8.6. Project Closure:
Project Closure, often referred to as project closeout, is the last phase in the project management cycle. It involves tying up loose ends and analyzing the project's overall performance to gather key learnings for future projects.
The Project Closure Phase is the final phase of the project life cycle that occurs after the project deliverables are completed and approved. It involves a series of activities designed to close out the project in a systematic and professional manner.
Key Elements:
1. Project Deliverable and Contractual Obligations: All project deliverables are finalized and completed. This includes confirming that all contractual obligations have been fulfilled, and any remaining items are addressed.
2. Finalize and Approve Project Deliverables: The client formally accepts the final deliverables, and any changes or variations to contracts are approved and signed off.
3. Release of Project Resources: The project team and other resources (such as rental equipment or contracted services) are released from the project, and they can now be assigned to other projects.
4. Financial Closure: This includes the final budget analysis, ensuring all bills have been paid, all claims have been resolved, and the final project account is closed.
5. Document Lessons Learned: The project team conducts a post-project review to identify what went well, what went wrong, and how project execution can be improved for future projects. These "lessons learned" are documented and stored in a way that they can be accessed and utilized by future project teams.
6. Archive Project Documentation: All project-related documentation is collected and archived for future reference. This may include project plans, designs, meeting minutes, changes, contracts, etc.
7. Project Sign-Off: The project is officially closed, and a project closure report is prepared and presented to senior management, marking the end of the project.
Understanding Project Closure is crucial for the ARE PjM exam because the activities performed in this phase ensure the project is finalized correctly, obligations are fulfilled, and crucial lessons are carried forward to future projects.
Subsection 9. Understanding of AIA Contract Documents:
The American Institute of Architects (AIA) contract documents are the industry standard for managing contractual relationships in construction and design projects. You should have a good understanding of the different types of AIA contract documents and their purposes. Here are some of the key contract documents you should be familiar with:
9.1. AIA A101 - Standard Form of Agreement Between Owner and Contractor where the basis of payment is a Stipulated Sum.
9.2. AIA A102 - Standard Form of Agreement Between Owner and Contractor where the
basis of payment is the Cost of the Work Plus a Fee with a Guaranteed Maximum Price.
9.3. AIA A103 - Standard Form of Agreement Between Owner and Contractor where the basis of payment is the Cost of the Work Plus a Fee without a Guaranteed Maximum Price.
9.4. AIA A201 - General Conditions of the Contract for Construction, which establishes the rights, responsibilities, and relationships of the owner, contractor, and architect.
9.5. AIA B101 - Standard Form of Agreement Between Owner and Architect for building design and construction contract administration.
9.6. AIA B102 - Standard Form of Agreement Between Owner and Architect without a Predefined Scope of Architect’s Services.
9.7. AIA B103 - Standard Form of Agreement Between Owner and Architect for a Large or Complex Project.
9.8. AIA B104 - Standard Abbreviated Form of Agreement Between Owner and Architect.
9.9. AIA C401 - Standard Form of Agreement Between Architect and Consultant.
You should understand the key features of these contracts, the roles and responsibilities defined within, and how these contracts allocate risks and responsibilities among the owner, architect, and contractor. Furthermore, it's crucial to understand how these documents work together in a typical project and the sequence in which they are typically executed.
Also, you should understand when to use which type of contract. For example, A101 is used when the owner-contractor agreement is based on a stipulated sum, whereas A102 is used when the agreement is based on cost plus fee with a guaranteed maximum price.
Subsection 9.1. AIA A101:
The AIA A101 is a Standard Form of Agreement between the Owner and Contractor where the basis of payment is a Stipulated Sum. It is a widely recognized and frequently used contract in the construction industry.
Key Elements of AIA A101 include:
1. Contract Basics: A101 outlines the basic obligations of the owner and the contractor. This includes a broad scope of the work, the contract sum, and the contract time. These are often detailed in supplementary conditions and other attachments.
2. Date of Commencement and Substantial Completion: This section defines when the work will start and the expected date of completion. Any provisions for liquidated damages for failure to complete on time can be included here.
3. Contract Sum: The stipulated sum to be paid by the owner to the contractor for the performance of the work is stated here.
4. Payments: This section describes the schedule and procedures for payments, including progress payments and final payment.
5. Insurance and Bonds: Here, the required insurance and bond coverage for the project are defined.
6. General Provisions: These include requirements for governing law, examination of the contract documents and site, and the protocol for dispute resolution.
7. Miscellaneous Provisions: This section includes additional stipulations related to termination or suspension of the contract and assignment of the contract.
8. Attachments: A101 typically includes attachments such as the AIA Document A201–2017, General Conditions of the Contract for Construction, and any other supplementary conditions.
Understanding the AIA A101 is crucial as it sets the foundation for the contractual relationship between the owner and contractor in a construction project where the contract sum is agreed upon at the outset. It outlines the rights and obligations of each party, creating a roadmap for the project's execution and completion.
Subsection 9.2. AIA A102:
The AIA A102 is a Standard Form of Agreement between the Owner and Contractor where the basis of payment is the Cost of the Work Plus a Fee with a Guaranteed Maximum Price. It is used for larger projects, particularly those where the cost of construction is not fully known at the time of signing the agreement.
Key Elements of AIA A102 include:
1. The Contract: The A102 outlines the contractual relationship between the owner and the contractor, establishing the general conditions of the contract.
2. Work Cost and Fee: The agreement sets out the method of determining the cost of the work and the contractor's fee. This may include direct labor and material costs, indirect costs, and an agreed fee, which could be a fixed amount or a percentage of the cost.
3. Guaranteed Maximum Price (GMP): The GMP is the cost agreed upon by the owner and contractor as the maximum cost of the project. If actual costs are less than the GMP, savings might be split between the owner and the contractor, as agreed upon in the contract. If costs exceed the GMP, typically the contractor bears the extra cost unless the GMP is adjusted by the owner.
4. Construction by Owner or Separate Contractors: This section deals with the work that may be carried out by the owner or separate contractors, outlining the conditions under which this work is coordinated with the work of the primary contractor.
5. Payments: The A102 agreement outlines the schedule and procedures for payments, including progress payments and final payment.
6. Insurance and Bonds: Details about the required insurance and bond coverage for the project are included in this section.
7. Date of Commencement and Substantial Completion: This part provides details about when the work will start and the expected date of completion, including provisions for liquidated damages for failure to complete on time.
8. General Provisions and Miscellaneous Provisions: These include requirements for governing law, examination of the contract documents and site, and the protocol for dispute resolution.
9. Attachments: A102 typically includes attachments such as the AIA Document A201–2017, General Conditions of the Contract for Construction, and any other supplementary conditions.
In summary, understanding the AIA A102 is crucial for projects where a Guaranteed Maximum Price is established. It sets the framework for the agreement between the owner and the contractor, outlining how costs will be calculated, what the maximum cost will be, and how payments will be made.
Subsection 9.3. AIA A103
The AIA A103 is a Standard Form of Agreement between the Owner and Contractor where the basis of payment is the Cost of the Work Plus a Fee without a Guaranteed Maximum Price. This contract is generally used for larger projects where it's difficult to accurately estimate the cost of the work at the time of contract execution.
Key Elements of AIA A103 include:
1. The Contract: The A103 outlines the contractual relationship between the owner and the contractor, and establishes the general conditions of the contract.
2. Work Cost and Fee: The agreement sets out the method of determining the cost of the work plus the contractor's fee. The contractor's fee could be a fixed amount or a percentage of the cost.
3. No Guaranteed Maximum Price (GMP): Unlike the AIA A102, the A103 does not provide a GMP. This means that the final cost is not capped and will be equivalent to the total cost of work plus the contractor's fee.
4. Construction by Owner or Separate Contractors: This section deals with the work that may be carried out by the owner or separate contractors, outlining the conditions under which this work is coordinated with the work of the primary contractor.
5. Payments: The A103 agreement outlines the schedule and procedures for payments, including progress payments and final payment.
6. Insurance and Bonds: Details about the required insurance and bond coverage for the project are included in this section.
7. Date of Commencement and Substantial Completion: This part provides details about when the work will start and the expected date of completion, including provisions for liquidated damages for failure to complete on time.
8. General Provisions and Miscellaneous Provisions: These include requirements for governing law, examination of the contract documents and site, and the protocol for dispute resolution.
9. Attachments: A103 typically includes attachments such as the AIA Document A201–2017, General Conditions of the Contract for Construction, and any other supplementary conditions.
In summary, the AIA A103 is essential for projects where a Cost of the Work Plus a Fee agreement is preferred, and the final cost cannot be estimated at the contract signing stage. It outlines the contractual relationship, payments, and the basis of cost determination without a maximum cost limit.
Subsection 9.4. AIA A201
The AIA A201 is the General Conditions of the Contract for Construction. This document is considered the keystone document of the AIA's contract documents as it provides the terms and conditions under which the Owner, Architect, and Contractor perform their respective roles during the construction phase of a project.
Key Elements of the AIA A201 include:
1. Work by Contractor: This section describes the duties of the contractor, including providing labor, materials, equipment, and services, and executing the work in accordance with the contract documents.
2. Owner's Responsibilities: This section outlines the owner's obligations, such as providing proof of financial arrangements, the legal description of the site, and information or services required of the owner under the contract documents.
3. Architect's Duties: This section addresses the role of the architect, including administration of the contract, evaluating the contractor's applications for payment, and reviewing the contractor's submittals.
4. Construction by Owner or by Separate Contractors: This section governs the conditions under which the owner may undertake work directly or through separate contractors.
5. Changes in the Work: This section describes the procedures for making changes in the work, including change orders, minor changes, and changes due to concealed or unknown conditions.
6. Time: This section explains how the contract time can be changed, and addresses the schedule of the work, delays and extensions of time.
7. Payments and Completion: It outlines the conditions for progress payments, final payments, and retainage, along with the substantial completion and final completion processes.
8. Protection of Persons and Property: It deals with safety and protection measures on the project, such as safety precautions, hazardous materials, and protection of the work and property.
9. Insurance and Bonds: This section explains the required insurance and bonds to be provided by the contractor and the owner.
10. Correction of Work: This section deals with the rejection of nonconforming work, corrections after completion, and the one-year correction period.
11. Miscellaneous Provisions: This part includes provisions for governing law, tests and inspections, and dispute resolution.
In summary, the AIA A201 sets forth the rights, responsibilities, and relationships of the owner, contractor, and architect. It is frequently supplemented by other specific AIA contract documents, and provides a comprehensive outline of expectations and procedures during the construction phase of a project.
Subsection 9.5. AIA B101
The AIA B101 is the Standard Form of Agreement Between Owner and Architect. This contract sets out the terms and conditions under which the architect agrees to provide services to the owner. It provides a flexible structure for developing a comprehensive scope of architectural services and establishes the architect's fee and methods of payment.
Key elements of the AIA B101 include:
1. Basic Services: Outlines the architect's standard services, which typically include schematic design, design development, construction documents, bidding or negotiation, and construction administration. This section also details additional services that may be added by amendment to the contract.
2. Supplementary and Additional Services: This section identifies other services that are not included in the basic services, such as feasibility studies, detailed cost estimating, and furniture, furnishings, and equipment design.
3. Owner's Responsibilities: Defines the owner's obligations, such as providing the architect with relevant project information, including a comprehensive program, surveys and geotechnical reports, and any other tests, inspections, or reports required by law.
4. Compensation: Details how the architect will be compensated, including a stipulated sum, a percentage of the owner's budget for the work, or another method.
5. Dispute Resolution: This section addresses the methods for resolving disputes between the owner and the architect, which may include mediation and/or arbitration.
6. Termination or Suspension: Defines the circumstances under which either the owner or the architect can terminate or suspend the contract.
7. Miscellaneous Provisions: Includes other terms and conditions such as insurance and bonds, copyrights and licenses, and governing law.
In summary, the AIA B101 sets forth the terms of the architect's engagement, the services to be provided, the method of compensation, and other crucial matters that establish the working relationship between the owner and the architect. Understanding this contract is critical for project management as it provides the contractual foundation for the architect's role and responsibilities throughout the project.
Subsection 9.6. AIA B102
The AIA B102 is the "Standard Form of Agreement Between Owner and Architect without a Predefined Scope of Architect’s Services". This document is a streamlined agreement that doesn't define a scope of services, allowing the architect and owner to tailor the scope to the specific needs of the project.
Key elements of the AIA B102 include:
1. Initial Information: Outlines the basic information regarding the project including the project name, owner's and architect's names and contact information, and a brief description of the project.
2. Responsibilities of the Parties: This document will outline the general responsibilities of both the architect and the owner but doesn't go into specifics as it's intended to be used with a custom scope of services.
3. Compensation: It provides various options for determining the architect's compensation for the project. This includes a stipulated sum, a percentage-based cost, or an hourly rate.
4. Terms and Conditions: Describes the terms and conditions of the agreement, including dispute resolution, termination, and other legal considerations.
5. Additional Services: As with other AIA contracts, the B102 allows for the inclusion of additional services to be provided by the architect, outside the basic services.
6. Dates, Times, and Payments: The B102, as with other AIA contracts, outlines the time frame for completion of the project and details on payment schedules.
The B102 is intended to be used with AIA Document A102–2007, which it incorporates by reference. Understanding this agreement is crucial as it allows a significant amount of flexibility for the architect and owner to define the exact services to be provided, and therefore to tailor the architect’s services to the needs of the project.
Subsection 9.7. AIA B103
The AIA B103 is the "Standard Form of Agreement Between Owner and Architect for a Complex Project". This contract is designed for large or complex projects where the owner and architect may need to outline a broad range of architect's services and corresponding owner's responsibilities.
Key elements of the AIA B103 include:
1. Project Information: This section includes a summary of the project's basic information, such as the project name, the owner's and architect's names, and a brief project description.
2. Scope of Architect's Services: The B103 goes into detailed descriptions of the architect's services, including the five phases of the project: schematic design, design development, construction documents, bidding or negotiation, and construction administration.
3. Owner's Responsibilities: Detailed obligations of the owner are specified, such as providing information in a timely manner, notifying the architect of any faults or defects, and making payments promptly.
4. Compensation: It provides a clear and detailed structure for how the architect will be compensated for their services.
5. Terms and Conditions: It describes the general terms and conditions of the agreement, including aspects related to dispute resolution, insurance and bond, termination of the contract, and other legal considerations.
6. Architect's Additional Services: These services are not included in the basic services and are outlined separately. Examples might include providing feasibility studies, detailed cost estimates, or detailed project schedules.
7. Schedule: A schedule is included that shows key project milestones and the architect's services aligned with those milestones.
A solid understanding of this agreement is crucial as it represents a comprehensive and detailed standard contract for a complex architecture project, where the architect's and owner's roles, responsibilities, and compensation are meticulously laid out. This gives a clear pathway for professional conduct and dispute resolution throughout the project.
Subsection 9.8. AIA B104
The AIA B104, also known as the "Standard Abbreviated Form of Agreement Between Owner and Architect", is an AIA contract designed for small to medium-sized projects of a limited scope. It establishes the terms of the agreement between the owner and the architect for projects that might not require the comprehensive services outlined in larger contracts such as the B101.
Key elements of the AIA B104 include:
1. Initial Information: It outlines the basic information for the project, including the names of the owner and architect, the project's description, and details of the project site.
2. Scope of Architect's Services: This section defines the architectural services to be provided. The scope is broken down into the traditional five phases of design and construction: Schematic Design, Design Development, Construction Documents, Bidding or Negotiation, and Construction Administration.
3. Owner's Responsibilities: The owner's responsibilities are defined, such as providing complete and accurate information in a timely manner, fast decisions, necessary approvals, and prompt payment of services rendered.
4. Compensation: The form also includes a section on how the architect will be compensated for their work, both in terms of the method and timing of payment.
5. General Terms and Conditions: The document includes terms and conditions relating to dispute resolution, termination, and legal issues that might arise during the course of the project.
The AIA B104 is shorter and more streamlined than the more comprehensive contracts. Still, it is crucial to understand that this agreement also requires the architect to coordinate with the owner to ensure that the project goals, constraints, and criteria are met, and the project is completed in a timely and cost-effective manner.
Subsection 9.9. AIA C401
The AIA C401, officially named as the "Standard Form of Agreement Between Architect and Consultant", is an AIA contract used to define the relationship between an architect and a consultant they hire to assist with the project. The C401 form establishes the roles, responsibilities, and the scope of services to be performed by the consultant.
Key elements of the AIA C401 include:
1. Project Description and Information: The agreement starts by providing the basic information of the project, such as its name, location, and description. This section also establishes the owner and architect's information and a reference to the prime agreement between the owner and the architect.
2. Scope of Consultant's Services: This section outlines the services the consultant is expected to provide, in both detail and when those services will be performed in the project timeline.
3. Consultant's Responsibilities: The consultant's responsibilities are also listed, such as agreeing to perform its services consistent with the professional skill and care ordinarily provided by consultants practicing in the same or similar locality under the same or similar circumstances.
4. Architect's Responsibilities: The responsibilities of the architect are outlined, including providing information in a timely manner and notifying the consultant of any changes that might affect their work.
5. Compensation and Payment: This section covers how the consultant will be compensated for their services and the payment schedule.
6. Insurance and Indemnification: It explains the requirements for professional liability insurance and provides indemnification clauses.
7. Dispute Resolution: The contract outlines the agreed-upon process for resolving disputes, typically through mediation or arbitration.
The AIA C401 is crucial for setting up clear expectations between the architect and consultant, ensuring a smooth and effective collaboration for the success of the project. Understanding the contract's provisions can help avoid disputes and maintain good relationships between all parties.